Joel Cohen, MD

Joel Cohen, MD
1960 Eye Surgeons 13300 Hargrave Rd. Suite 300 Houston, TX 77070
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Consumer Feedback

(28 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Only with clear directions
by Anonymous xxx.xxx.176.6
May 29, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.96.87
March 20, 2012
Was this provider friendly?
Polite Enough
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider's office too cold?
No, it was fine
by Anonymous
February 20, 2012
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
January 06, 2012
I will definitely refer my friends and family here. They were great and I think more people should know about them. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I've been seeing Dr. Cohen for over five years. I think he is terrific but beware of other physicians in the practice that may not be as professional. My wife recently saw another doctor at Dr. Cohen's office and was forced to wait a very long time for her appointment. If this ever happens again we're both going elsewhere.
by Anonymous
December 09, 2011
Most of the time, they don't call me back for quite a while, got an appointment quickly. Long wait sometimes at the office. They are always polite and never use foul language, which I really appreciate. I know I can bring my kids, and not worry about it.
by Anonymous
November 08, 2011
Were the waiting room chairs comfortable at this provider's office?
Yes
Did you experience unnecessary pain during your visit?
No
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
October 22, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
September 14, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
September 09, 2011
I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation.
by Anonymous
August 17, 2011
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