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Joel Cohen, MD

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Joel Cohen, MD
1960 Eye Surgeons
(28 Reviews)
> Get Phone Number & Directions
13300 Hargrave Rd. Suite 300 Houston, TX 77070
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Consumer Feedback

(28 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
I would give the front desk a 0, if I could. They didn’t speak when I approached the desk. They were too busy to answer questions. They helped 3 people, who had appointments after mine, before me. They are rude and disrespectful. Myra refused to give me an appointment because I had a balance. I explained I had surgery and something was wrong. I also explained I was going through a Ch 7, due to financial hardship. Then Myra said I needed a referral. After I finished paperwork for my sister, I asked the ladies their names. Then I asked for the managers name. Myra, with a smirk on her face and shaking her head, said how can I help you. I said are you the manager and with the same disrespectful demeanor, stated how can I help you. I asked her who was her boss and she said Dr. Cohen. Let me not forget about Debra, who ignored me when I asked was the paperwork ready and she ignored me. The manager said absolutely nothing. After I finished making my appointment, I asked Myra about the paperwork. She said you were talking to her not me. These 2 ladies were very rude and disrespectful. I’m waiting on a call from Dr. Cohen.
by Toni Davis xxx.xxx.241.33
March 04, 2020
I would give the front desk a 0, if I could. They didn’t speak when I approached the desk. They were too busy to answer questions. They helped 3 people, who had appointments after mine, before me. They are rude and disrespectful. Myra refused to give me an appointment because I had a balance. I explained I had surgery and something was wrong. I also explained I was going through a Ch 7, due to financial hardship. Then Myra said I needed a referral. After I finished paperwork for my sister, I asked the ladies their names. Then I asked for the managers name. Myra, with a smirk on her face and shaking her head, said how can I help you. I said are you the manager and with the same disrespectful demeanor, stated how can I help you. I asked her who was her boss and she said Dr. Cohen. Let me not forget about Debra, who ignored me when I asked was the paperwork ready and she ignored me. The manager said absolutely nothing. After I finished making my appointment, I asked Myra about the paperwork. She said you were talking to her not me. These 2 ladies were very rude and disrespectful. I’m waiting on a call from Dr. Cohen.
by Toni Davis xxx.xxx.241.33
March 04, 2020
I had an 8:30 AM appointment - first one of the day. I was not seen by the doctor until 10:00 AM. No apology, no explanation. They overbook appointments every time I have been to this doctor. I have been to their office at different times of the day. It's always the same.........long wait. If I could put a negative star or no star at all I would do that, but this program requires a star. I would not recommend this facility.
by TM xxx.xxx.24.4
November 11, 2016
I am trying to get an appointment, its Tuesday 3 pm and no one is answering at either office.
by Daniel Murphy xxx.xxx.194.211
March 17, 2015
I have been going to this Clinic and Dr. Cohen for years for my Diabetes eye care. I highly recommend him and his Clinic.
by Teena xxx.xxx.47.50
September 17, 2014
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Were the waiting room chairs comfortable at this eye care office?
Yes
Was this provider friendly?
Friendly Enough
Was this provider's staff friendly?
Friendly Enough
Did you think that this provider was thorough with you during your appointment?
Yes
by Anonymous xxx.xxx.8.44
June 18, 2014
Trying to get my records faxed over to me. Sent them an authorization. LEft two voice messages. 48 hours over and still waiting.
by Suresh Srinivasan xxx.xxx.107.33
September 25, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.220.142
July 07, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.239.253
July 05, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.117.14
June 20, 2012
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Map and Directions
13300 Hargrave Rd. Suite 300, Houston, TX 77070