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St. Vincent's East

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St. Vincent's East
St. Vincent's East
(18 Reviews)
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50 Medical Park Dr E Birmingham, AL 35235
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Consumer Feedback

(18 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
I have never visited a hospital as caring as this one. My daughter was admitted with a lung problem. Everyone who worked with her was excellent, from the surgeon to the housekeepers to the security staff. During the 2 weeks she was there I never saw a person with a frown. The hospice staff and the clergy were extremely kind and caring during my daughter’s last days. My family and I were supported in every way. Other hospitals would do well to visit St. Vincent East Hospital and learn how they attract and train their staff. Cudos to everyone in the CVICU and hospice department. You all are super in my eyes. Heartfelt thanks to all.
by MMS Mom xxx.xxx.168.132
January 17, 2020
I was in the emergency room on 5-2-2015 with some pain discomfort .I also told them about a tick bite I recently had and a possible infection in my foot . They were only concerned about my heart as I have had 2 stents in the last 6 years. The heart blood test came back negative for a heart attack. They never checked any other blood work . I came in at apx. 3 pm. At 7pm I told the nurse I had not had anything to eat since the day before and I was hungry and she told me she would find me some food. At 9pm still no food. Also at apx the heart doctor came in and I told him the same thing and he said he would get me something . Soon after this I was transfered to a room. I told the nurse the same but still nothing . I have nerve damage in my neck as well as a right knee that is very painful , only to get over the counter pain medication .This was the worst night I have had in years and the hospital was awful .There is not a reason this type of treatment should happen and I am very upset to say the least!!!!!!!!!
by James Walter, Jr. xxx.xxx.48.182
May 31, 2015
Were the waiting room chairs comfortable at this provider's office?
They were average
Would you recommend this provider to others?
I Already Have
Are you going to visit this provider again?
Probably yes
Does the provider's staff maintain a professional appearance?
Definitely yes
by Anonymous xxx.xxx.63.191
October 18, 2014
Did you feel that your visit with the provider was time well spent?
No
Is this provider easy to reach in an emergency?
No
Would you recommend this hospital to others?
Absolutely Not
Were the waiting room chairs comfortable at this hospitals's office?
They were average
Does this hospital use current and safe equipment?
Fairly current
by Anonymous xxx.xxx.99.108
March 05, 2014
Did this hospital answer all of your questions?
Yes
Were the waiting room chairs comfortable at this hospitals's office?
Yes
Was this provider helpful about using your insurance coverage?
Yes
Would you recommend this hospital to others?
Yes
Did the staff help you feel comfortable when you called with questions or concerns?
Yes
by Anonymous xxx.xxx.34.72
February 28, 2014
Did you feel safe in this provider's care?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous xxx.xxx.250.152
July 03, 2013
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
by Anonymous xxx.xxx.24.104
April 24, 2013
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.181.162
December 27, 2012
Was this provider's office clean?
It was satisfactory
by Anonymous xxx.xxx.101.226
October 19, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.113.117
August 02, 2012
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Map and Directions
50 Medical Park Dr E, Birmingham, AL 35235