Bashford East Health Care Facility

Bashford East Health Care Facility
Bashford East Health Care Facility 3535 Bardstown Rd Louisville, KY 40218
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
It was very clean nice peoplwe didn't Medicade so Andrew told us to go get Medicade so we went to 9 th Broadway and sit down there for 6 hrs in 3 hours we were in wrong area so we called Andrew back he told us to go get qmb papers then we did sit another 3 hrs so we called them back Andrew told us we have a bed that was on wed so we called them back Andrew lied to us the lady said we needed Medicade we told her that Andrew told us he had a bed for my mom so we didn't get in there
by Anna xxx.xxx.130.22
June 26, 2015
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by shellie xxx.xxx.103.93
September 28, 2013
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Would you recommend this nursing home to others?
I Already Have
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous xxx.xxx.103.93
May 31, 2013
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous xxx.xxx.42.13
January 27, 2013
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
October 13, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
April 19, 2011
Was this provider's office easy to locate?
Only with clear directions
by Anonymous
April 12, 2011
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