Berthoud Living Center

Berthoud Living Center
Berthoud Living Center 855 Franklin St Berthoud, CO 80513
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Consumer Feedback

(19 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
1.5 star average for Value
I was appalled at what I saw! Patients call lights on for over an hour without response, while cna's are down the hall laughing and joking around. patients not looked in on for long periods of time. Patients needing to restrooms eventually doing it in their clothes because of lack of response time.
by xxx xxxxx xxx.xxx.214.237
December 01, 2016
Staff is at a minimum, Could use a staff who looks at this job with compassion rather than just some job. There has been too many times that clients have gone too long with out being checked in on. Soiled pants and what have you. Very little one on one time or activities to keep their minds from wasting away. Long term care is not recommended. Very depressing place.
by Smith xxx.xxx.54.12
March 28, 2016
I HAVE FAMILY AT THE FACILITY, HE HAS BEEN THERE FOR YEARS, AND THIS PLACE TAKES ADVANTAGE OF HIS BLINDNESS, INABILITY TO WALK, AND FEED HIMSELF. I VISIT AT
LEAST ONCE A WEEK AND EVERY WEEK THERE IS A PERSONAL ITEM MISSING, HE HASNT BEEN SHOWERED OR JUST LEFT TO FEED HIMSELF WHEN HE ONLY HAS ONE HAD TO USE. HIS ROOMMATES TAKE ADVANTAGE OF HIM, AND THIS IS NO WAY TO TREAT A VIETNAM VET. KARMA SUCKS DOESNT IT.
by Family Member of Resident xxx.xxx.211.225
March 19, 2014
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.159.133
July 25, 2013
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
by Anonymous xxx.xxx.206.149
November 29, 2012
The facilities are worn, dirty, and uncomfortable. The rooms are dirty. The food is unappetizing. Many of the staff were friendly but some were rude and rough. I was extremely displeased with the facilities and the service.
by Anonymous xxx.xxx.98.228
August 29, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.236.241
July 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.203.71
June 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.139.231
March 20, 2012
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider promptly return your phone calls?
Yes
Did this provider answer all of your questions?
Yes
by Anonymous
January 29, 2012
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