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Briar Place

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Briar Place
Briar Place
(7 Reviews)
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6800 W Joliet Rd Indian Head Park, IL 60525
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Consumer Feedback

(7 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
2 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2.5 star average for Recommended
Did this senior care facility use current and safe equipment?
No, the equipment needs to be updated
Are you going to visit this senior care facility again?
Only if I couldn't find a better substitute
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility's staff friendly?
Yes
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.126.43
October 12, 2014
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Does this provider remember you by name?
Sometimes, but not always
Did this nursing home answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.17.139
January 15, 2014
One of the first things I noticed about this business was there was only one area of the building that was handicap-accessible. Their staff was friendly enough, but they were not very knowledgeable in answering very general questions. When I called to inquire about various things, I was referred to people who did not answer their phone messages until I would call two or three times. The halls and the one room I visited needed to be swept and the smell of urine was especially bad in the individual patients room. Their meeting rooms were clean enough and some effort was made to repaint certain areas, but it needs a facelift. The dressers and basic furniture are old and even in need of repair. Staff members seemed disengaged from the patients but there were a couple nurses who were very capable and caring. They seemed grossly understaffed.
by Clarion Call xxx.xxx.230.88
July 22, 2013
I couldn't believe how great their office looked, but actually that is all the Administrator seemed concerned about. It was very obvious that they took great pride in the office's appearance. I plan on telling everyone I know about how terrible this nursing home Staff is. I wouldn't recommend this place to my worst enemy. I cannot believe how rude and inconsiderate they are, especially the Assistant to the Director of Nursing. They didn't care at all about my visit, and I was in a lot of anxiety after my visit. They seemed like they were extremely irritated to be at work, and that they couldn't wait for me to leave. They didn't seem to want to help the patient get well at all.
by Anonymous xxx.xxx.199.207
May 10, 2013
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Would you recommend this nursing home to others?
No
Would you recommend this nursing home to others?
If I Had To
Did this provider use excessive foul language?
No
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.190.125
February 24, 2013
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Is this provider's business conveniently located?
Not at all, its out in the boondocks
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Was this provider's office clean?
It could have used some cleaning
by shelley xxx.xxx.212.75
December 28, 2012
A caring place with all the basics, Comes up short in the creature comforts though, very spartan atmosphere, few or no pictures on the wall, no TVs or cable in the rooms, industrial style furniture, hospital beds with small plastic lined pillows. Maintenance is good though.
by Gary xxx.xxx.156.172
May 07, 2012
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Map and Directions
6800 W Joliet Rd, Indian Head Park, IL 60525