Directory > Providers > Senior Care > Nursing Home > RI > Johnston > Briarcliffe Manor > Reviews

Briarcliffe Manor

Nearby

Nursing Homes

Pawtucket Falls Healthcare Center

Pawtucket, RI

West View Nursing and Rehabilitation Center

West Warwick, RI

Cherry Hill Manor Nursing & Rehabilitation Center

Johnston, RI

Morgan Health Center

Johnston, RI
Get Featured on Wellness.com > Learn More
Briarcliffe Manor
Briarcliffe Manor
(4 Reviews)
> Get Phone Number & Directions
49 Old Pocasset Rd Johnston, RI 02919
Add a Review

Consumer Feedback

(4 Reviews)
Service
1.5 star average for Service
Expertise
1.5 star average for Expertise
Recommended
1.5 star average for Recommended
Value
2 star average for Value
Would like to give it a ZERO, since they are not even 20% capable of considerate care. My Mom went here one week ago after having had MAJOR surgery (femur surgery-2nd time in last ten years-stitches and staples on about 2 ft of her body) and today after ZERO physical therapy or rehab as required, we are being told that she has not progressed. One would think that such trauma to a 88-year-old, would hint to the staff that her physical mobility is limited, thus the reason she is there. They have lied to us many times in telling us that PT is being done, but as there are four of us siblings visiting my Mom daily, we have not witnessed any PT, which has been confirmed by her roommate.
There is no valid documentation of any PT being completed as the times recorded have been when we are there. No schedule shown and as we have asked to contact us during her pseudo-PT, no one has given us any info. If my Mom is being ignored and treated in this manner, one can only assume how much worse others with fewer or no family advocates are being cared for.
Stay away from this place!!!
by John Nobrega xxx.xxx.56.72
October 12, 2023
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Are you going to visit this provider again?
Not if my life depended on it
Did you spend a lot of time in the waiting room at this provider's office?
Yes, I had to reorganize my schedule
Did they follow up with you after your appointment?
No, but they said they were going to!
Does this provider use current and safe equipment?
No; the equipment needs to be updated
by Anonymous xxx.xxx.32.234
May 02, 2013
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
Would you recommend this nursing home to others?
No
by Anonymous xxx.xxx.158.124
March 28, 2013
Briarcliffe Manor is the typical old school nursing home that most people think of. The kind of place where you drop off your grandma and don't visit more than once a year and pretend everything is okay. The staff is rude, abusive, and the entire facility is falling apart and VERY dirty. Everyone is burnt out and jaded and the residents can DEFINITELY feel the stress. I wouldn't bring my worst enemy here.
by Not Applicable xxx.xxx.239.174
March 16, 2013
Add a Review
Map and Directions
49 Old Pocasset Rd, Johnston, RI 02919