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Country Villa Woodman Assisted Living

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Country Villa Woodman Assisted Living
Country Villa Woodman Assisted Living
(3 Reviews)
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13530 Sherman Way Van Nuys, CA 91405
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Consumer Feedback

(3 Reviews)
Service
1.5 star average for Service
Environment
3 star average for Environment
Staff
1.5 star average for Staff
Recommended
1 star average for Recommended
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
by J. Ester xxx.xxx.9.84
October 16, 2012
This place should be closed down. My mother developed sepsis there and later died at Kaiser Hospital in Panorama City after "recovering" from a successful cancer operation.The on site doctor was incompetent and uncaring. The head nurse who attended to her was rude, bossy and argumentative. She had a hidden agenda that was not so hidden.Magazines I bought my mother were stolen by staff or patient(s). Horrible, horrible, horrible.
by Son of B xxx.xxx.15.171
August 22, 2012
They were extremely argumentative and became angry very easily. I was trying to explain my situation and they just contradicted everything I was saying before I could finish. It was not easy to reach them in an emergency. I had to call several times before I finally reached them. I had a hard time bearing the cologne they were wearing, it didn't smell very good at all. It wasn't the worst I've ever smelled, but it definitely wasn't the best. They definitely didn't have enough staff members on hand. It seemed like one person was trying to do everything, and I ended up waiting for a very long time.
by LUIS
February 12, 2012
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Map and Directions
13530 Sherman Way, Van Nuys, CA 91405