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Crestmont Nursing Care Center

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Crestmont Nursing Care Center
Crestmont Nursing Care Center
(23 Reviews)
> Get Phone Number & Directions
111 Trealout Dr Fenton, MI 48430
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Consumer Feedback

(23 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
1.5 star average for Value
Was this senior care facility easy to locate?
Fairly Easy
Would you recommend this senior care facility to others?
Absolutely Not
Was this senior care facility's staff friendly?
Not one bit
Does the provider's staff try to be helpful?
No
Did you leave the office feeling satisfied with your visit?
No
by Anonymous xxx.xxx.242.214
November 07, 2014
As most places there were those who did care and helped, however the majority, especially the Director of nursing did not do anything
but create a hostile environment for me and my father. My Father had dementia and he never even had and arm alarm and was found in parking lot by someone delivering food to employee. As I said, there were some really helpful staff however I had to go to staff lounge to get aids to assist me with my father and they were doing a lot of texting.
His cloths were lost, his shoes weren't on, he was not able to feed himself and they would just set his try in his room (he lost 15 lbs within first 2 weeks. I would not take my enemy to this dump! They prefer vegetables here so they can just shove them in a hall and let them sleep.
by Roz xxx.xxx.238.210
October 05, 2014
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility clean?
It could have used some cleaning
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Did this senior care facility prominently display their credentials or business license?
Yes
Did the staff at this senior care facility use excessive foul language?
No
by Anonymous xxx.xxx.82.200
May 23, 2014
Would you recommend this senior care facility to others?
I Already Have
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Was this senior care facility easy to locate?
Fairly Easy
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Were you able to get all of your questions answered while you were at this senior care facility?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.143.185
May 21, 2014
Would you recommend this nursing home to others?
Absolutely Not
Does this provider maintain a professional appearance?
Somewhat
Is this business handicap-accessible?
Somewhat
Did this nursing home answer all of your questions?
No, I left confused and frustrated
Were you glad that you had the appointment with your provider?
Not really
by Anonymous xxx.xxx.71.20
March 26, 2014
Was the music playing while you waited or during your visit pleasant to you?
Somewhat
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous xxx.xxx.212.1
February 12, 2014
Did this provider have reasonable prices?
Not at all, they were ridiculous!
Were the restrooms well-stocked at this provider's office?
No, they needed to make more of an effort to stock them
Are you going to visit this provider again?
Not if my life depended on it
Did you feel safe in this provider's care?
Absolutely Not!
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
by Anonymous xxx.xxx.141.117
February 09, 2014
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.156.145
January 15, 2014
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.202.63
August 05, 2013
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's staff friendly?
Yes, they went above and beyond
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was it easy to make an appointment with this provider?
Yes
Does this provider offer flexible appointment times?
Yes
by etaylor42069 xxx.xxx.51.92
July 24, 2013
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Map and Directions
111 Trealout Dr, Fenton, MI 48430