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Henrico Healthcare Center

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Henrico Health Care Ctr

Highland Springs, VA

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Henrico Healthcare Center
Henrico Healthcare Center
(7 Reviews)
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561 N Airport Dr Highland Springs, VA 23075
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Staff
4.5 star average for Staff
Recommended
3 star average for Recommended
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous xxx.xxx.253.142
August 29, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.103.253
August 28, 2012
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.54.148
May 01, 2012
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I will definitely refer my friends and family here. They were great and I think more people should know about them.
by Rebecca
December 14, 2011
Was the waiting area spacious?
Yes
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Are you going to visit this provider again?
Not if my life depended on it
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
November 16, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you experience unnecessary pain during your visit?
No
by Anonymous
November 07, 2011
Everything they originally told me they would be able to do for me, they ended up not being able to do. I felt lied to. They do not keep the restrooms well-stocked here. No paper towels, toilet paper, or even a toilet seat cover! I had nothing to clean up with. I was in a lot of pain during my visit that I feel could have definitely been avoided if they had been more careful.
by NancyYoung
September 30, 2011
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Map and Directions
561 N Airport Dr, Highland Springs, VA 23075