ManorCare Health Services

ManorCare Health Services
ManorCare Health Services 6931 W Sunrise Blvd Plantation, FL 33313
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Consumer Feedback

(13 Reviews)
Service
2 star average for Service
Environment
4 star average for Environment
Expertise
1.5 star average for Expertise
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
Value
3.5 star average for Value
I would give this place a zero, but there is no category for it. My sister was walking with a walker and making it to the bathroom on her own before placement at this rehab mill. They put her in diapers and never helped to the bathroom again. I found her in a wheelchair with her face on her knees every time I went there. I would complain and the response would be " you pick her up if don't want her sitting like that". I give this place credit for killing her. She was admitted to a local hospital with a seizure that would not stop and a dirty picline at the ER. Someone did not give her seizure med prescribed or ignored the picline and didn't care the the med did not go through. Once in the hosp, the seizure was controlled and a new picline inserted, but due to the trauma, she never recovered. She also has sores all over her and the nurses at the hosp were alarmed. My sister had a beign brain tumor removed and should never have been moved to this facility. She was at this hellhole for under 2 weeks. Don't put your pet rock in this place!!!
by Gwen xxx.xxx.0.56
July 03, 2017
How would you compare this senior care facility to other senior care facilities you have visited?
The worst I have seen
Was this senior care facility clean?
It could have used some cleaning
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Were you able to get all of your questions answered while you were at this senior care facility?
No, I left confused and frustrated
Was this senior care facility's staff friendly?
They were decent
by Anonymous xxx.xxx.216.159
May 11, 2014
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
by Anonymous xxx.xxx.144.225
August 14, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.132.123
June 01, 2013
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Are you going to visit this provider again?
Not if my life depended on it
Did this provider rush your appointment?
Yes, I felt like an annoyance!
by Anonymous xxx.xxx.54.124
April 21, 2013
I am absolutely not happy with this place!! The nursing staff is rude. I do not understand why you choose a nursing profession if you don't care about people. They are providing bare minimum care for my father. Its been three weeks and I still have not seen the doctor on site. No reports, no updates. If you have another option, I would highly suggest another place. So very disappointed.
by Mike xxx.xxx.6.44
March 30, 2013
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
by Anonymous xxx.xxx.150.2
March 05, 2013
Did this provider have reasonable prices?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.123.178
December 12, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.165.98
September 18, 2012

This place is a DISGRACE! My husband got a TERRIBLE RASH on his back bc he wasn't ever given a shower or WASHED! When he ASKED a worker there to WASH HIS BACK, he was handed what appeared to be a TOILET BRUSH WITH A SPONGE & told to DO IT YOURSELF! There was a MESS in the bathroom that HE tried to clean himself. When the person came in to CLEAN the BATHROOM all she did was EMPTY THE GARBAGE CAN! There was still PEE & POOP on the toilet seat. I got someone else & ESCORTED HER INTO the bathroom (bc she told me the CLEANER was just in there & she was DONE). When she saw for herself the APPEARANCE of the bathroom, SHE got someone in to clean it!
He was in there bc of a leg surgery. His wound was NOT CLEANED properly & became infected. All these things; the infection & the rash, happened on THEIR WATCH! Also, his medication was NOT given in a timely manner. I think it's terrible that you almost have to hold a GUN on a staff member at a health care facility to get them to do their job ! I will say that the THERAPY he received was very good; but other than that, I hope to NEVER have to set foot in that place AGAIN!
by Ms. Bobbie xxx.xxx.202.48
June 07, 2012
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