Meadowview Nursing & Rehabilitation Center

Meadowview Nursing & Rehabilitation Center
Meadowview Nursing & Rehabilitation Center 9701 Whipps Mill Rd Louisville, KY 40223
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
DO NOT PLACE YOUR LOVED ONE HERE!! When we placed my mother here, she walked in happy and completely mobile. Because she had dementia, we found her on day 2, completely sedated and placed in a guard in a wheelchair. I met with the staff and the administrator and told them we did not want her sedated like this again. That evening (6 hours later) I visited again and my mother was still sedated and could barely raise her head. After I left, she "fell" is what I was told when we received a call. We were told she had a mild fracture in her wrist but would see the doctor in two days. Then two days later she "fell" again and I had to insist an ambulance be called. I met the ambulance at the hospital and Mom had to undergo surgery for a broken hip and to have metal plates and screws placed in her hand.

Meadowview completely lied to our family, and had total disregard for my mother's well being. Mom was moved to another nursing home but sadly died within 3 months. The elderly cannot always heal from such trauma, and my mother's body shut down. Meadowview is the worst example of nursing care I have seen. Do not be fooled by the pretty advertisement brochures and TV commercials - look at the number of patients kept in PVC tubing "guards" in their wheelchairs. It is unlawful to restrain them with ties so this sham operation gets around it with "blocking" their way out of wheelchairs. The nursing staff is also completely dishonest and under qualified. The administration is comprised of sick minded profiteers. If at all possible take your parent into your home and get at home care where you can provide supervision. Your parent spent your whole life getting you to where you are now - don't repay them with a torturous existence and a life cut short by these wicked people.
by M xxx.xxx.221.233
January 15, 2015
Were you able to get all of your questions answered while you were at this senior care facility?
Every question I had was answered thoroughly
Are you going to visit this senior care facility again?
Without a doubt!
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.205.136
August 20, 2014
Were you able to get all of your questions answered while you were at this senior care facility?
Yes
Was this senior care facility's staff friendly?
Yes
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Would you refer a friend or family member to this senior care facility?
Maybe, I'm not sure if I loved them that much.
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Their phone rang a lot and it was really annoying
by Anonymous xxx.xxx.65.246
June 09, 2014
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Would you recommend this senior care facility to others?
I Already Have
Was this senior care facility's staff friendly?
Yes, they went above and beyond
by Debbie xxx.xxx.171.2
May 06, 2014
Were the restrooms clean at this provider's office?
Somewhat
Would you recommend this nursing home to others?
No
Was this provider helpful about using your insurance coverage?
Somewhat
Was this provider compassionate to you and your situation?
Somewhat
Did this nursing home answer all of your questions?
Yes
by Anonymous xxx.xxx.150.98
March 27, 2014
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous xxx.xxx.52.238
January 21, 2014
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was there annoying music playing while you waited or during your visit?
Yes, it was annoying
by Anonymous xxx.xxx.171.73
September 09, 2013
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office too loud?
No, it wasn't too loud
Does this provider remember you by name?
Sometimes, but not always
by leo joseph xxx.xxx.48.253
November 15, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.166.25
September 13, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.99.107
July 23, 2012
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