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Metroplex Care Center

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Metroplex Care Center
Metroplex Care Center
(5 Reviews)
> Get Phone Number & Directions
658 3rd SW St Grand Prairie, TX 75051
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Consumer Feedback

(5 Reviews)
Service
2 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Does this provider remember you by name?
No, I always have to remind them
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Did this provider ever postpone your appointment?
All the time, and they usually don't notify me until right before my scheduled appointment
Does this provider welcome questions?
Not at all. They ignored my questions
by Anonymous xxx.xxx.28.91
March 10, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.100.167
September 12, 2012
Their staff was not friendly at all, I didn't feel welcome there. I called from another SNF trying to speak with the Business Office Manager due to a former resident of theirs admtted to our facility, due to they were very unhappy with Metroplex Care Center. I was told by somebody who could barely speak English that the BOM was on break & they didn't know when she would be back. They were not willing to take a message. I asked to speak with the Administrator & was told they were on vacation this week. I asked if anybody was around & again was told they were all on their break at 1:20 in the afternoon.
by SNF BOM xxx.xxx.106.234
May 25, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.97.93
May 03, 2012
I was hoping that they would be sympathetic to my situation and understand where I was coming from. Instead, they made it completely obvious that they didn't care about me or what I had been through. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. I did not feel safe at all in their care. I definitely had doubts about their qualifications. After being admitted they banned my wife from coming to see me, isolating me from family.
by Ramsey
November 18, 2011
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Map and Directions
658 3rd SW St, Grand Prairie, TX 75051