Nebraska Skilled Nursing & Rehabilitation

Nebraska Skilled Nursing & Rehabilitation
Nebraska Skilled Nursing & Rehabilitation 7410 Mercy Rd Omaha, NE 68124
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Consumer Feedback

(46 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
3.5 star average for Value
Did this provider rush your appointment?
Not too much, but somewhat
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Does this provider use current and safe equipment?
No; the equipment needs to be updated
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
Did this provider ever postpone your appointment?
Yes, it's usually postponed at least a week
by Anonymous
June 22, 2011
One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. The office was easy enough to find. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most.
by Tony G.
May 23, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
by Anonymous
March 28, 2011
Does this provider give unbiased advice?
No. I didn't trust their motives.
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
March 24, 2011
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Did this provider answer all of your questions?
Some were answered
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
by Anonymous
March 17, 2011
Absolutely horrible place to send a loved one! They refuse to get necessary medical equipment and neglect patients! The only helpful people there are the therapists! Nurse to patient ratio is inadequate! They have not followed doctors orders there and my Dad now has sores from them letting him sit in body secretions and it looks like the skin is being eaten away. They refuse to get him up each day (he is paralyzed on one side) and have refused to get him a wheelchair to have him sit in. Also make excuses for this and the nursing director has flat out lied to the insurance company about all of this several times! There is no reason they should have a license to care for people! They see a paycheck in each bed, not a person!
by pix1114
April 02, 2010
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