Chris Curran, Admission Director

Chris Curran, Admission Director
Prospect Park Health & Rehabilitation Residence 815 Chester Pike Prospect Park, PA 19076
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Consumer Feedback

(23 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
How would you compare this senior care facility to other senior care facilities you have visited?
The worst I have seen
Did this senior care facility prominently display their credentials or business license?
Absolutely not! I don't think they have one!
Was it easy to find parking at this senior care facility?
No, I had to look for a parking spot for a long time
Was this senior care facility's staff friendly?
Not one bit
Was this provider compassionate to you and your situation?
Not at all
by Anonymous xxx.xxx.53.71
May 30, 2015
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Were you able to get all of your questions answered while you were at this senior care facility?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Was this senior care facility's staff friendly?
Yes
Do you think this provider would be willing to pursue advice from other professionals if they run into a snag in your treatment?
Maybe
by Anonymous xxx.xxx.163.26
May 23, 2014
Was this provider's office clean?
It could have used some cleaning
Do you feel that you could have received better service somewhere else?
No, I don't think so
Were you able to relax during your appointment?
Not really, I was a little uneasy
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by thickthighs xxx.xxx.247.114
December 17, 2013
Did this nursing home answer all of your questions?
Yes
by Anonymous xxx.xxx.117.113
August 24, 2013
Were the restrooms clean at this provider's office?
No, they were disgusting
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
by Anonymous xxx.xxx.91.133
July 12, 2013
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Did this provider use excessive foul language?
No
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
by Anonymous xxx.xxx.92.76
May 02, 2013
First, let me state that this nursing home is probably no better or worse than most -- which means it was a horrid experience. Minimal care, lacksidisal attitudes, bad food, poor parking, and call bells that apparently are just for decoration, not for signaling for assistance. The nursing staff (all two of them) were robotic, simply functioning as pill pushers, rolling their carts up and down the hallway but in the time I was there (three weeks for rehab) I never saw ANY hands-on nursing care or empathetic attitudes whatsoever. I guess they have become jaded towards patient care, but the staff was certainly enjoying themselves during their numerous loud, smoke breaks in the little alley way that served as a "courtyard". Boring, unstimulating environment. The Rehab and Administrative staffs were fine and friendly. If there was a doctor there, I never saw one. There waabsolutely no compassion -- a key element towards anyone's recuperation. And I absolutely pity the pour souls that have to live there permanently.
by Anonymous xxx.xxx.157.102
April 27, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.230.46
April 08, 2012
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.246.226
March 29, 2012
Were the restrooms well-stocked at this provider's office?
No, they were out of everything!
Was it easy to find parking at this provider's office?
No, I had to look for a parking spot for a long time
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
by Anonymous
February 21, 2012
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