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ayna tate, chha
Sterling Manor Nursing Center
(21 Reviews)
> Get Phone Number & Directions
794 N Forklanding Rd Maple Shade, NJ 08052
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Consumer Feedback

(21 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
It is a local geriatric wearhouse.
by Jodyup xxx.xxx.149.30
February 24, 2019
Was this senior care facility clean?
No, I didn't feel comfortable at all
Did this senior care facility use current and safe equipment?
No, the equipment needs to be updated
Was this senior care facility's staff friendly?
Not one bit
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Would you recommend this senior care facility to others?
Absolutely Not
by No name xxx.xxx.3.198
October 14, 2014
The other night, I went to visit my sister at the Sterling Nursing Home in Maple Shade NJ and realized as we were talking that she didn't have her oxygen hose in...immediately, I placed it around her ears and in her nose and asked her why she didn't have it on, (as she needs it on all the time)....she said she didn't realize it wasn't in,....I was kinda surprised as I usually go to visit her during the daytime hours, and found the staff to be very vigilant with making sure her oxygen was properly adjusted. As we were talking, I noticed she seemed more confused than usual,....but I assumed it was because she hadn't been wearing her oxygen,( I had no idea how long before I got there she was without it), and it would take a little while before the confusion subsided. In the meantime she told me she had to use the ladies room, so I summoned an aide as she needs assistance to use the facilities. When they returned approximately five to ten minutes later,....my sister informed me that apparently she 'didn't' have to use the ladies room after all. As her confusion seemed to escalate,....I decided to check her oxygen to make sure it was working properly, as one other time, I had visited her and the hose was faulty and the air wasn't going through. When I looked at the tank on the back of her wheelchair,...the arrow was showing that the tank was completely 'empty'. I immediately informed the nurses station that was approximately fifteen feet from where we were talking,...and what seemed like at least five minutes later, they hooked her up to a full tank, Before I left that night, I checked to make sure she was getting the oxygen she so desperately needs by putting her hose in a cup of water to check for the air bubbles. But afterwards, I thought to myself,....had she taken her hose out earlier,...cause she realized she wasn't get any air,...but yet didn't have the ability to relay her concerns to the staff,.... And when the aide accompanied her to the ladies room,....in that time, shouldn't she have checked to make sure her tank had air in it.....or even the front desk,...don't they mark the times that the oxygen tank will empty?.....maybe a refresher course would be in order, to keep the night shift as vigilant as the day shift....and lastly,....if you're oxygen dependent relative seems more confused that usual,....check the oxygen!!!
by Alias xxx.xxx.161.138
March 30, 2013
by Anonymous xxx.xxx.86.10
January 25, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider treat their staff well?
Yes, they treat their staff with respect
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.61.62
October 10, 2012
I would not give this facility even one star. Their staff is inefficient, not professional and most of the times unavailable. The staff does not provide answers and I am at the point of filing a complaint with the State of New Jersey.
by Knollwood xxx.xxx.86.10
September 19, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.134.60
August 13, 2012
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.189.25
July 07, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.87.192
April 24, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Not if my life depended on it
by margie xxx.xxx.235.226
March 22, 2012
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Map and Directions
794 N Forklanding Rd, Maple Shade, NJ 08052