On behalf of the family for Q. Piedmonte, we want to take the opportunity to thank the amazing staff who worked tirelessly to help Joe. Thank you to the PT's OT'S, Speech/Swallowing, Tashia, Sammantha Mileik (sorry about misspelling of names) & rest of the aides & nurses. They say not only angels have wings & thanks to the angels on the sixth floor. Joe we hope will be going back to Camillus Ridge. We are so blessed to have encountered such a caring staff.
My family member has been here a month! The nurses are very nice and sweet. Being in the medical profession 34 years, this place is the best I have ever seen. Highly recommended!
We are ever so grateful for the care and love that was given to our Mother by the nurses, aides, therapists and staff during her recent stay. everyone treated her with much care and compassion throughout her entire stay. We are truly grateful and thankful for your support during her stay. May God continue to bless you and keep you safe as you help others.
First thing I noticed was how clean the place is. The employees are outstanding. My sister is not an easy person. Right to end they took excellent care of her.
Difficult patient, Bruce Lake 4C refusing dialysis. Staff and all workers very cheerful, without knowing he's depressed and refusing to comply. He has a lot of support and encouragement. They all are very friendly and doing the best they can. Every request was met with as timely as possible. When he became angry , they tried to help navigate him to a better state of mind. Very patient and understanding. I was impressed by the nurse who dropped everything on her med cart to assist me in bowing out when his anger presented. She went back to his room and helped deal with his crisis so I could leave without incident. You have well trained and caring personnel and I can say thank you very much for making his stay pleasant. First Cousin of Bruce Lake.
My first time at here visiting a friend on the 7th floor. Check-in was easy, lobby was clean and inviting as well as the hallways. A staff person from central supply stopped in to address a mattress issue. Very pleasant and he promised follow up.
I'd recommend Van Duyn! Melissa and the 5th floor staff were great! All the nursing staff were patient and kind. Therapy was outstanding. My brother received the most loving care from everyone he encountered at Van Duyn.
Relatives of 575-D resident Edward Betts would like to thank Van Duyn and recognize Lorraine and the 7th floor staff for an amazing job for taking such great care of their loved one while he was on the 7th floor.
I went to Van Duyn for rehabilitation because I was having trouble walking. Therapy encouraged me to walk again, actually, all the staff played a part. The concierge team was kind and helpful.