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Windsong Care Center

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Windsong Care Center
Windsong Care Center
(13 Reviews)
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120 Brookmont Rd Akron, OH 44333
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Consumer Feedback

(13 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
2 star average for Staff
Recommended
2.5 star average for Recommended
Value
2 star average for Value
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Are you going to visit this senior care facility again?
Not if my life depended on it
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Did this senior care facility prominently display their credentials or business license?
Yes
by Anonymous xxx.xxx.117.12
September 05, 2014
Was the provider's staff helpful and knowledgeable?
No
Did this nursing home answer all of your questions?
No, I left confused and frustrated
Would you recommend this nursing home to others?
Absolutely Not
Was the temperature in the office acceptable to you?
Ok
Did you feel like this provider's office was sufficiently staffed?
No
by Tina Headrick xxx.xxx.243.97
February 21, 2014
Was it easy to make an appointment with this provider?
No, it took a while
by Anonymous xxx.xxx.54.102
April 22, 2013
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
Are you going to visit this provider again?
Not if my life depended on it
by jane dough xxx.xxx.33.2
June 25, 2012
The place was filthy, my feet stuck to the floor in the room. If the floor in the room was that filthy... imagine what the kitchen looked like, I would not eat there! The room was small and crowded, the two beds were facing each other, never saw anything like it before. The equipment in the room was antiquated and worn out. I didn't stick around to find what kind rehab facility they had!
by Nick xxx.xxx.206.242
June 19, 2012
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
January 29, 2012
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Were you able to relax during your appointment?
Not really, I was a little uneasy
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
December 18, 2011
Does this provider use current and safe equipment?
Fairly current
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous
December 01, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
November 15, 2011
I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places.
by paul vann
July 17, 2011
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Map and Directions
120 Brookmont Rd, Akron, OH 44333