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Don Bitner, owner

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Don Bitner, owner
White Mink Beauty Salon
(29 Reviews)
> Get Phone Number & Directions
330 College Square Newark, DE 19711
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Consumer Feedback

(29 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
My mom has been a customer of White Minks for over 30 years. I have been going there since I was about 6 (I am now 25), and I've never had a bad experience! All the staff is so fantastic and professional. Rose has done my hair for my wedding, and everyone was complimenting it all day. I would reccomend them to anyone!
by Jessica xxx.xxx.119.179
August 15, 2015
Would you recommend this salon to others?
Yes
Was this provider helpful about using your insurance coverage?
Yes
Does this provider answer the phone in a reasonable time when you call?
Definitely
Would you refer this provider to a family or friend?
Definitely
Was the noise level reasonable in this provider's office?
Peaceful
by Anonymous xxx.xxx.189.146
October 08, 2014
I have been a customer at White Mink Beauty Salon since 1978- I now bring my daughter!. The staff is like family- professional, cordial and always a pleasure to see. White Mink has little turnover rate in staff- this is a testimonial how great this place is!
Don always has updated styling books to view to get ideas. Our stylist always listens to how we want our hair and we always leave the salon feeling beautiful with our new haircut!
If I were a stylist, I would want to work here.
by Donna xxx.xxx.172.217
March 05, 2014
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Would you refer a friend or family member to this salon?
Yes
by Anonymous xxx.xxx.3.6
January 16, 2014
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Are you going to visit this provider again?
Without a doubt!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider late to your appointments?
No, they were on time
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by miss hazel xxx.xxx.113.23
September 17, 2013
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Has this salon ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by bellehill xxx.xxx.193.163
June 27, 2013
Did this salon prominently display their credentials or business license?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was it easy to make an appointment with this salon?
Yes
Was this salon clean?
Yes! I was amazed at how clean it was!
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.5.196
June 21, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did your hair stylist make sure he/she didn't spray water in your face?
Absolutely. The stylist was very careful to make sure I stayed completely dry.
by Anonymous xxx.xxx.49.232
June 07, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did the stylist spend extra time washing your hair?
Yes
Was the staff at this salon friendly?
Yes, they went above and beyond
by rc xxx.xxx.49.232
January 10, 2013
Did this provider rush your appointment?
No
Did this salon have reasonable prices?
Yes
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did your stylist make an effort to keep hair off of your clothes during your visit?
Not really, I wish he/she had tried harder
by Anonymous xxx.xxx.195.206
December 11, 2012
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Map and Directions
330 College Square, Newark, DE 19711