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Brian Lutz, Doctor

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Brian Lutz, Doctor
New Hope Medical Wellness Center
(70 Reviews)
> Get Phone Number & Directions
30512 Ardmore Ave Ardmore, AL 35739
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Consumer Feedback

(70 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this weight loss consultant answer all your questions?
Yes
Were the waiting room chairs comfortable at this consultant's office?
Yes
by Anonymous xxx.xxx.67.191
May 25, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Were the restrooms well-stocked at this provider's office?
Sometimes, but most of the time they aren't
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this weight loss consultant listen to your input and concerns?
Absolutely! They always listen carefully to what I have to say!
by Anonymous xxx.xxx.120.253
April 23, 2013
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Were the waiting room chairs comfortable at this consultant's office?
They were average
by Anonymous xxx.xxx.49.186
March 31, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider's office too cold?
No, it was fine
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Were the waiting room chairs comfortable at this consultant's office?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.150.131
March 28, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.236.104
March 01, 2013
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you leave the office feeling satisfied with your appointment?
Completely!
Was this provider's staff friendly?
Yes, they went above and beyond
by kittey mendez xxx.xxx.206.146
February 08, 2013
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.249.28
February 06, 2013
I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. I wasn't too impressed with their level of service. It wasn't terrible but I think that I probably could've gotten better service somewhere else. Getting an appointment at this office wasn't too difficult. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. The only problem I have is staff is very rude and abrupt there are times there ok but very short in tone and at times just rude. Especially doctors son. I really wish they would work on this
by A patient xxx.xxx.10.80
January 17, 2013
Was this provider's staff friendly?
No, they were rude
Does this provider give unbiased advice?
Yes
Was it easy to find parking at this weight loss consultant's office?
Yes, it was convenient
Does this provider remember you by name?
Sometimes, but not always
Did this weight loss consultant answer all your questions?
Yes
by Anonymous xxx.xxx.90.123
January 10, 2013
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous xxx.xxx.179.228
December 08, 2012
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Map and Directions
30512 Ardmore Ave, Ardmore, AL 35739