Brian Lutz, Doctor

Brian Lutz, Doctor
New Hope Medical Wellness Center 30512 Ardmore Ave Ardmore, AL 35739
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Consumer Feedback

(70 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did you experience unnecessary pain during your visit?
No
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this weight loss consultant offer flexible appointment times?
Yes
Was this provider's office clean?
It was satisfactory
Did this weight loss consultant have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Anonymous
June 16, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was this weight loss consultant friendly?
Yes
Did you feel safe in this provider's care?
Yes
Would you refer this provider to a family or friend?
Yes
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
June 09, 2011
Did this weight loss consultant answer all your questions?
Every question I had was answered thoroughly
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
June 02, 2011
They were absolutely amazing and make others in the same field look like beginners. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
by Anonymous
May 06, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this weight loss consultant offer flexible appointment times?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
May 05, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
April 21, 2011
Would you recommend this weight loss consultant to others?
I Already Have
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
April 15, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
by Anonymous
April 15, 2011
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Were the waiting room chairs comfortable at this provider's office?
Yes
by Anonymous
April 15, 2011
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was this provider's staff friendly?
Yes, they went above and beyond
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Does this provider give unbiased advice?
Yes
by Anonymous
March 22, 2011
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