Critter Fixer

Critter Fixer
Critter Fixer Byron, GA 31008
Add a Review

Consumer Feedback

(6 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
On January 5th, 2015 I took my kitten, for a seemingly simple procedure, a spaying. On the morning of January 6th I awoke at 2am and went to check on Cleo sadly to find her dead. I called the vet and he wasn't in at that time but he did return my call and didn't really care to discuss the death of my kitten, only stating that some cats don't process anesthesia well. I was very distraught and was at a loss for words. I sent him an email that he never responded to. I paid $156 for this place to let my kitten die when a I was assured she would be fine. I wouldn't recommend anyone take their pet to Critter Fixers in Byron. The lack of ccompassion for the death of my baby broke my heart. I miss Cleo so much and I wish aIr had never set foot in that place.
by Penny Johnson xxx.xxx.22.223
February 01, 2015
Would you recommend this provider to others?
Yes
Does this provider have helpful information available online?
Not really
Did this provider listen to your input and concerns?
Absolutely
Was the provider's staff helpful and knowledgeable?
Yes
Was the noise level reasonable in this provider's office?
Peaceful
by Anonymous xxx.xxx.208.56
July 31, 2014
I love Dr. Ferguson and Mario. Very nice and professional, and they care for your pets. I have never had a problem with any of my pets when they are there. Linda the groomer is awesome too. All of the staff has been welcoming and friendly whenever I come. When we had to have our dog put to sleep, Dr. Ferguson stayed with us when we grieved...very compassionate man. Great vet and place.
by Colleen xxx.xxx.88.249
November 02, 2013
Horrible experience. They lead me to believe that my baby was going to be fine but would be kept over night for monitoring. Needless to say, the next morning they called to let us know she had passed away over night. No compassion and they said they would have the vet call us back but never even got a returned call. Still get reminders that her shots are due. Would not recommend to anyone! Poor service and bed side manners.
by Ginger xxx.xxx.198.95
August 03, 2013
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Cheryl Holiday xxx.xxx.146.4
October 01, 2012
Loved the Critter-Fixers. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. My Corgi had a growth in his foot and they took it out with good results. I was very satisfied with my visit. They were helpful and I left feeling encouraged.
by Anonymous
August 22, 2011
Add a Review