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Harvard Veterinary Clinic

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Harvard Veterinary Clinic
Harvard Veterinary Clinic
(28 Reviews)
> Get Phone Number & Directions
259 Ayer Rd Harvard, MA 01451
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Consumer Feedback

(28 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was your pet anxious to leave this veterinarian's office?
Not at all! I've never seen my pet so calm. They really have a gift with animals here.
by blip xxx.xxx.168.213
January 21, 2014
They are always prepared for my appointment and remember everything about me. I was confident that they were using the latest treatment methods. They have a very good professional reputation. I know that I'm under the care of an expert. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while.
by Steve xxx.xxx.165.247
November 11, 2013
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous xxx.xxx.245.5
October 16, 2013
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Does this provider promptly return your phone calls?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Dawn xxx.xxx.55.33
October 01, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.93.179
September 06, 2013
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.150.241
August 19, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
Did you feel that this veterinarian's pricing was fair?
It was some of the best pricing I have seen
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Was this veterinarian friendly?
Extremely Friendly
by walter giffen xxx.xxx.16.147
March 20, 2013
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Were the waiting room chairs comfortable at this animal hospital?
Average
Did this provider rush your appointment?
No
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.35.10
November 12, 2012
I had always a very good experience with bringing my dog to the Harvard Vet Clinic. The doctors are extremely friendly, knowledgeable and they take their time to be thorough. I always have the best experience every time I have an appointment here. Although I have nothing to complain about, I have noticed that they strongly adhere to the customer is always right policy (as long as it doesn't interfere with the health of an animal) and if anything goes wrong make every effort to correct the situation. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. Usually, there are no long waits. And more importantly - my dog actually seems to like going there !
by me xxx.xxx.65.194
October 19, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider's staff friendly?
Yes, they went above and beyond
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous xxx.xxx.78.194
October 18, 2012
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Map and Directions
259 Ayer Rd, Harvard, MA 01451