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Central Valley Animal Hospital

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Central Valley Animal Hospital
Central Valley Animal Hospital
(4 Reviews)
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Highway 77 Gadsden, AL 35901
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Value
3 star average for Value
Use this vet for about 5 yrs... starting having problems this past year. Had them do 3 surgeries on my dogs... Last one dog developed bleeding from incision on chest... I rushed her back and was treated like I had done something to make this happen. Dr. did not come out and tell me about surgery and later when I called I was told a simple surgery turned into a major surgery... He said he thought someone had talked to me.. I would not trust them again with my dogs... Another dog they went up on seizure medication after blood work and would not give me correct # of increased medications after I tried 3 times...Dr would not return my call... FOUND to be unprofessional not putting dogs care first.... Receptionist was rude to me.....Have recently removed my dogs from their care.. One of my dogs almost died after they gave a rabies shot .... run high fever with thirst.. TO sum up my experience with them they are easily offended and did not put the welfare of my pets first.....
by NOTHAPPY xxx.xxx.160.119
November 26, 2014
Did this provider have reasonable prices?
Yes
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider use excessive foul language?
No
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.11.15
October 23, 2012
They were somewhat easy to reach in an emergency. They didn't answer the call at first, but did eventually call me back. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. There was only a couple of times where the staff was actually able to answer my questions. Most of the time, they'd refer me to their boss or another staff member. The staff seems indifferent towards their feelings towards animals, they do not seem passionate or willingly helpful. They rarely go the extra mile for pets.
by Anonymous
January 28, 2012
Did you feel that this veterinarian's pricing was fair?
No, It seemed a little overpriced
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this veterinarian offer emergency after-hour services?
Yes, I can always count on them
by Anonymous
December 24, 2011
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Map and Directions
Highway 77, Gadsden, AL 35901