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Jeanne Smith, owner

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Jeanne Smith, owner
Avian Health Services Jeanne Smith Dvm
(64 Reviews)
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6201 Enterprise Dr C Diamond Springs, CA 95667
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Consumer Feedback

(64 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Would you recommend this provider to others?
Yes
Was the waiting area spacious enough?
Yes
Was the wait time for your appointment reasonable once you got to the office?
Yes
Was the provider's staff welcoming to you?
Yes
by Anonymous xxx.xxx.49.116
April 21, 2014
Would you recommend this provider to others?
Yes
by Anonymous xxx.xxx.252.47
April 10, 2014
Dr. Smith at Avian Health Services has been my avian vet for almost twenty years. She is hands down the BEST avian vet in the area, bar none. I once second-guessed her findings on one of my parrots and took him to U.C. Davis, where he underwent extensive testing, crop-swabbing, bloodwork, etc, and they came back with exactly the same finding as she had, at about ten times the cost.

I have finches, cockatiels, parrots, and chickens, and I trust them all to Dr. Smith. She has a very small office, so small overhead, and her prices are ridiculously low. I actually tell her that she needs to raise them! She also makes house calls in both the Placerville and Sacramento areas.

She typically has a staff of one person only, and that person has always been super nice and very pleasant to talk with when I call to make an appointment.

When I bring a pet to Dr. Smith, I always feel that she is giving me 100% of her attention. On the very rare occasion when I have to wait, because she has had an emergency or unexpected delay and still has a client in her exam room at the time of my appointment, she always apologizes and then takes her time with me, and doesn't make me feel like she is rushing to get back on schedule.

I would and have recommended her as the ONLY vet, avian or otherwise, I would ever trust with my birds.
by Donna Hauser xxx.xxx.251.1
March 26, 2014
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider maintain a professional appearance?
Absolutely
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely
Did this provider have reasonable prices?
Absolutely!
Were the waiting room chairs comfortable at this animal hospital?
Extremely comfortable; I could have fallen asleep
by Phil F xxx.xxx.254.198
February 12, 2014
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was your pet anxious to leave this veterinarian's office?
Not at all! I've never seen my pet so calm. They really have a gift with animals here.
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this veterinarian offer emergency after-hour services?
Yes, I can always count on them
by Anonymous xxx.xxx.17.68
February 07, 2014
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous xxx.xxx.40.188
September 30, 2013
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was there a designated area for your dog to go to the bathroom?
No, but there was a little grass outside the office so it was fine
Were the kennels and holding areas clean?
Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.253.3
September 18, 2013
Would you recommend this animal hospital to others?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.41.23
August 04, 2013
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Absolutely, they usually call more times than they say they promised. I was fully informed the whole time.
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.59.63
April 17, 2013
This is the best vet I've ever had for my birds. Dr. Smith is a vet who is very warm and professional with my fids. They seem to know that she is there to help them. I have a huge Macaw and she can do just about anything with him for he trusts her. If my parrots trust her so do I;
by Anonymous xxx.xxx.173.206
April 15, 2013
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Map and Directions
6201 Enterprise Dr C, Diamond Springs, CA 95667