Jeanne Smith, owner

Jeanne Smith, owner
Avian Health Services Jeanne Smith Dvm 6201 Enterprise Dr C Diamond Springs, CA 95667
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Consumer Feedback

(64 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did the veterinarian allow you to stay with your pet at all times?
Yes
Were the waiting room chairs comfortable at this animal hospital?
Extremely comfortable; I could have fallen asleep
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Anonymous
December 12, 2011
Would you refer this provider to a family or friend?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider listen to your input and concerns?
Yes
by Anonymous
October 12, 2011
Was your pet well taken care while being boarded here?
Absolutely, my pet always get so much attentiion
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
October 05, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
September 05, 2011
I have been going to Dr. Smith for about 14 years. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They were absolutely amazing and make others in the same field look like beginners. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them.
by Anonymous
July 12, 2011
This veterinarian was so compassionate when my pet was sick. I can tell that they really cared about my pet's well-being and reassured me that things would be alright. Whenever I have to go out of town I always use this animal hospitals boarding facility. My pet is always so well taken care of and gets so much love and attention from all of the staff. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more.
by Anonymous
July 01, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Would you recommend this provider to others?
Yes
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
June 14, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
April 27, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did you feel safe in this provider's care?
Yes
by Anonymous
April 25, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
April 12, 2011
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