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APRIA HEALTHCARE INC

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Medical Supplies

FLORIDA HOME MEDICAL EQUIPMENT INC

MIRAMAR, FL

BARBARA J ADAMS

MIRAMAR, FL

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Miramar, FL

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Miramar, FL
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APRIA HEALTHCARE INC
APRIA HEALTHCARE INC
(14 Reviews)
> Get Phone Number & Directions
10350 USA TODAY WAY MIRAMAR, FL 33025
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Consumer Feedback

(14 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
SCAM! This place is should be investigated for fraud, I received a CPAP machine from them that was already OPENED and clearly was already used because the power button was worn and fading. Dangerous thing to do especially after COVID. When I asked why I got a used machine the lady in the front counter said sometimes we give refurbished machines. That’s disgusting and dangerous.

They never explained at drop off to me that I was renting the machine. Until I called to ask. When my insurance covers 70% the machine cost.

They said my insurance required me to use the machine 4 hours a day for 90 days. I called my insurance that was a LIE. A COMPLETE LIE.

I go to the office to ask why they told me that and they insisted my insurance was requiring it. They told me to ask my insurance to give it to me in writing . After I told them that I spoke to the insurance and they said that wasn’t true. They start getting all frustrated and unprofessional.

I asked for them to give me “the 4 hour daily requirement for 90 days “ in writing since they were the ones claiming it’s required . They said I quote “ we ain’t giving you anything in writing”

Then a young lady with glasses that works for them in attempt to be sarcastic said “I’ll give it to him in writing”

Wrote on a pink post it note
“ you need to use the CPAP for 4 hours daily and for 90 days ! Andrea”
that’s when the situation escalated into an argument and I ended up just returning the machine.

This place seems to be doing something fraudulent and should be seriously investigated .
by shocked patient xxx.xxx.134.247
January 05, 2024
I am a new patient and have called them various times. They NEVER answer the phone. You are left listening to hold music for about 20 minutes and then asked to leave a message and someone will call you back. They never call you back. Abismal service from the Miramar branch.
by Leo Martinez xxx.xxx.2.65
November 08, 2022
Was the staff at this retail store friendly?
Yes
Would you recommend this retail store to others?
Yes
Was the retail store easy to locate?
No, I couldn't even find it with my GPS
by Anonymous xxx.xxx.192.48
December 15, 2015
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
by Anonymous xxx.xxx.184.113
November 27, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.78.194
August 15, 2013
Did they follow up with you after your appointment?
Yes.
Did this provider listen to your input and concerns?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
by Anonymous xxx.xxx.14.216
November 26, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.101.233
November 04, 2012
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Does this provider have helpful information available online?
Yes, but its hard to find
Was it easy to make an appointment with this provider?
No, it took a while
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
by Anonymous xxx.xxx.250.71
October 22, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by blondissa xxx.xxx.74.147
May 03, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.240.29
April 12, 2012
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Map and Directions
10350 USA TODAY WAY, MIRAMAR, FL 33025