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BAYCARE HOMECARE INC

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BAYCARE HOMECARE INC
BAYCARE HOMECARE INC
(18 Reviews)
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11175 STARKEY RD LARGO, FL 33773
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
2.5 star average for Value
POOR POOR POOR SERVICE. There is not even a rating on here i would use as there are no negative numbers. I have called 6 times and keep getting told i will be getting a call back from a supervisor. I NEVER get a call back. Cpap supplies delivered to my house for my machine when i was not the one who ordered them. My mother asked for a refill for this , they charged my insurance. They sent a UPS label for me to return the supplies which i did and i'm still getting billed since OCTOBER and i don't have the supplies. NO one calls back and no i have a final notice bill, UNEXCEPTABLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
by Linda xxx.xxx.64.50
March 01, 2024
From poor service to unacceptable. I talked to Respiratory Services to get a CPAP full face mask and headgear to use due to having nose surgery which made what I had unusable. I was told they were backed up and should receive a call back within 3 days even though I said I needed something urgently. No call back after days and it's Friday. I purchased what I needed with my own money for the second time in the last year. It's not like it was a couple years back and is increasingly annoying to have to call every month to get supplies- each time having to wait for someone to call back
by Angry Customer xxx.xxx.249.7
March 06, 2020
very poor service have been trying for weeks to recieve a cpap machine ...it has. been approved by insurance company weeks ago and still nothi ng ......my calls are not returned either....this order was marked urgent by doctor.....it means nothing to anyone there......i have spoken with Shawn several times .....promises not kept BAD BAD SERVICE
by BRIAN HUGHES xxx.xxx.232.233
May 01, 2017
Poor, poor service...ordered medical items 3 weeks ago...still have not received them...have called for the last day and a half and never get an answer where stuff is...just excuses that the will call me back...pathetic customer service
by FED UP! xxx.xxx.1.53
June 06, 2016
Tina, gave me exceptional help and service, she works at the Starkey road location, she is kind, and goes the extra mile. She really help a love one of mine, more than I have words for.
by Janis Beaumier xxx.xxx.186.58
January 14, 2016
Was it easy to find parking at this retail store?
No, I had to look for a parking spot for a long time
Would you recommend this retail store to others?
Absolutely Not
Were you able to get all of your questions answered while you were at this retail store?
None of my questions were answered
Did this retail store have reasonable prices?
Not at all, they were ridiculous!
Was the staff at this retail store friendly?
They did what I asked, not a bit more
by John Anderson xxx.xxx.129.236
April 10, 2014
Was the noise level reasonable in this provider's office?
Reasonable
by Anonymous xxx.xxx.239.103
February 22, 2014
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
by Anonymous xxx.xxx.116.188
January 23, 2014
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous xxx.xxx.249.247
November 19, 2013
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
by Anonymous xxx.xxx.45.78
October 21, 2013
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11175 STARKEY RD, LARGO, FL 33773