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PACIFIC ISLAND MEDICAL INC

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PACIFIC ISLAND MEDICAL INC
PACIFIC ISLAND MEDICAL INC
(30 Reviews)
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156 HAMAKUA DR STE B KAILUA, HI 96734
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Consumer Feedback

(30 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Excellent service, helpful in fitting you correctly. Went to a previous place in Aiea, had difficulty in customer service, correct billing of insurance coverage
by Cpappy service xxx.xxx.67.157
August 26, 2019
Very poor service rude on phone bad support for equipment.
by Not Happy xxx.xxx.145.48
January 10, 2018
Was the staff at this retail store friendly?
Yes
Did this retail store have reasonable prices?
Yes
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Were you able to get all of your questions answered while you were at this retail store?
Yes
Was the retail store easy to locate?
Fairly Easy
by Anonymous person xxx.xxx.237.20
January 07, 2016
Easy to work with, and very accommodating.
by Kelly xxx.xxx.255.143
May 23, 2015
Great company..however supplies (for my brand of CPAP machine) are always out of stock or on back order (lots of different components). Also a couple of times my supplies were mailed to me in a poorly sealed box so items were missing/or sometimes just left out altogether. You have to stay committed to working with the staff (reminding them at times) supplies are due or some time.can go by and supplies will not get received in a timely scheduled manner. Ałl in all still a great medical supply company. You just have to work together to with them to make sure orders get done correctly. The new automated supply ordering system is really helping.
by Anonymous/Patient/Customer xxx.xxx.106.162
November 08, 2014
Were you able to get all of your questions answered while you were at this retail store?
Yes
Were the staff members able to answer your questions?
Yes
Did this provider answer all of your questions?
Yes
by gwen xxx.xxx.145.139
May 20, 2014
Would you recommend this provider to others?
I Already Have
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did the staff help you feel comfortable when you called with questions or concerns?
Absolutely
Did this provider give the impression that they cared about your concerns?
Yes
Does this provider return your phone calls?
Promptly
by Anonymous xxx.xxx.194.10
March 12, 2014
Was the provider's staff helpful and knowledgeable?
Yes
Does this provider take that extra step to make you feel special?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this provider to others?
Yes
Was the wait time for your appointment reasonable once you got to the office?
Yes
by Anonymous xxx.xxx.67.7
March 03, 2014
The office was easy enough to find. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for.
by Alan AhYo xxx.xxx.183.162
January 14, 2014
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
by Anonymous xxx.xxx.194.228
September 22, 2013
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Map and Directions
156 HAMAKUA DR STE B, KAILUA, HI 96734