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CAROLINA HEALTHCARE PRODUCTS INC

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CAROLINA HEALTHCARE PRODUCTS INC
CAROLINA HEALTHCARE PRODUCTS INC
(6 Reviews)
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1635 N HOWE ST STE H SOUTHPORT, NC 28461
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Recommended
4.5 star average for Recommended
Staff
3.5 star average for Staff
Value
4 star average for Value
Carolina Healthcare products quoted me a specific "if insurance doesn't cover these (items) at all" price over the phone for the products I purchased and paid that amount immediately. I then received a phone call confirming that insurance had agreed to cover the cost and that I would owe nothing more. 6 months later I receive a bill for more than 3x the amount quoted over the phone initially (that I had already paid at the time). I made 2 attempts to call and clarify this discrepancy and my phone calls were not returned. I then received a phone call from a bill collector stating I was being charged 5x the amount originally quoted and that my account had been turned over to collections. It took me months to resolve the claim (and get them to credit the initial payment) and I still ended up paying 3x what I was originally quoted. This company was present at a national conference for persons like myself with a genetic disabling disease. I'm very concerned that they will take advantage of other consumers in this vulnerable population and wanted to put the data out there about my experience to prevent this from happening to others.
by MD xxx.xxx.21.121
March 16, 2015
Were you able to get all of your questions answered while you were at this retail store?
Some were answered
How would you compare this retail store to other retail stores that you have visited?
Fairly Average
Did this retail store have reasonable prices?
They were decent, but not very affordable
Was the staff at this retail store friendly?
They were decent
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
Somewhat
by Anonymous xxx.xxx.198.90
November 05, 2014
Was it easy to find parking at this retail store?
Yes, it was convenient
Did this retail store have reasonable prices?
Yes
Would you recommend this retail store to others?
I Already Have
by Anonymous xxx.xxx.225.176
October 29, 2014
Was the staff at this retail store friendly?
Yes
How would you compare this retail store to other retail stores that you have visited?
Among the best I have seen
Were you able to get all of your questions answered while you were at this retail store?
Yes
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this retail store have reasonable prices?
Yes
by Anonymous xxx.xxx.39.192
July 21, 2014
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider promptly return your phone calls?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous xxx.xxx.207.168
May 01, 2013
Are you going to visit this provider again?
Sure
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
September 13, 2011
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Map and Directions
1635 N HOWE ST STE H, SOUTHPORT, NC 28461