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RHEMA INC

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RHEMA INC
RHEMA INC
(27 Reviews)
> Get Phone Number & Directions
1108 DALLAS DR STE 333 DENTON, TX 76205
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Consumer Feedback

(27 Reviews)
Service
4 star average for Service
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
Environment
2.5 star average for Environment
Billing office runs behind and when you call, they tell you it is because insurance has not processed it, yet when you go on line to your insurance company and review the claims they have all been paid on time. It has been three months since my wife got a bill....they have been behind before and try to bill you for several months at a time. I found out you had better put all the service dates on the check or you may be surprised with this delayed billing crap. Unfortunately at this time they have my wife's oxygen. My oxygen comes from another company and you could darn near mark you calendar when the bill will get here each month.
by Foster Byrd xxx.xxx.19.220
August 24, 2015
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was the retail store easy to locate?
Only with clear directions
Were you able to get all of your questions answered while you were at this retail store?
Yes
Was the staff at this retail store friendly?
Yes
Did this retail store have reasonable prices?
Yes
by Anonymous xxx.xxx.220.45
September 06, 2014
Was the provider's staff helpful and knowledgeable?
Not really
Was this provider helpful about using your insurance coverage?
Yes
Was the waiting area spacious enough?
No
by Anonymous xxx.xxx.48.147
March 07, 2014
I used them because it was who my Home Health provider used. The supplies/equipment was delivered to the home quickly but getting them to pick it up was another story. They are not responsive at all. They deliver things multiple times, get the paperwork all messed up and then you can't get them back out to pick it up. You call, they say they are going to pick up and you never hear from them again. You call again and again and never see them. I don't know if they are billing the insurance so they don't want to pick up and lose the money or what the heck their problem is but if I have to make a choice for a medical supply company it will NOT be RHEMA. My Mom went from Home Health to Hospice and so Hospice reissued all the equipment. They were contacted several times by Hospice to pick up their supplies and they never came. I am "still" waiting for them to pick up their supplies and my Mom was on Hospice for a month and a half and passed away on 12/19. It is now 1/10. It is not a great reminder each day that I look at that wheelchair I will tell you that.
by Elaine xxx.xxx.250.195
January 10, 2014
Are you going to visit this provider again?
If I need to, I'll return
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.12.107
August 14, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.247.235
May 01, 2012
We were directed here to purchase a nebulizer. We told them from the beginning we wanted to purchase one paying cash because insurance would not pay. They delivered it to our house which was strange but they told us that is how they operate. They did not give us a bill. Instead, they have been trying to collect for the rental of the machine. We called them after a month to find out where our statement was. They said in the mail. We called after 3 months and realizing they were renting the machine we asked to purchase. They have been trying to collect from our insurance company by renting the machine. We have hasseled with them trying to buy the machine. We have been told several times all was settled but we keep getting rental bills. The bills even stopped for several months but start again. This company is a pain to deal with. I suggest going to Kroger pharmacy or another pharmacy. They won't try to make you pay rental fees. They make much more on a rental than you paying for it. With 3 people in the house with asthma, we knew from the beginning this would be a purchase. We have the records and will gladly provide proof of this fraudulent company. We even called our insurance company and wanted to file for insurance fraud.
by Anonymous
December 15, 2010
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Map and Directions
1108 DALLAS DR STE 333, DENTON, TX 76205