Directory > Providers > Pet Services > Animal Hospital > MA > Grafton > Tufts New England Veterinary Medical Center > Reviews

Tufts New England Veterinary Medical Center

Nearby

Animal Hospitals

Tufts New England Veterinary Medical Center

Grafton, MA

Richard F Rodger DVM

North Grafton, MA

Banfield The Pet Hospital

Millbury, MA

Moseley Marianne DVM

Millbury, MA
Get Featured on Wellness.com > Learn More
Tufts New England Veterinary Medical Center
Tufts New England Veterinary Medical Center
(5 Reviews)
> Get Phone Number & Directions
200 Westboro Road Grafton, MA 01519
Add a Review

Consumer Feedback

(5 Reviews)
Service
1.5 star average for Service
Environment
4 star average for Environment
Expertise
1 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
My pet died in their care due to a misdiagnosis and if I were you I would think twice about bringing your beloved pet here. They didn't listen to anything I had to say! Whenever I tried to get a word in, they either interrupted me or cut me off before I could finish. I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. Tufts then lied to me regarding the care my dog had received. They failed to administer a required medication and instead adminiistered a medication that caused his death. Completely unethical.
by Kathy xxx.xxx.239.65
November 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.135.230
May 06, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.154.203
April 19, 2012
I decided to admit my pet here and now wish I hadn't. My pet looked absolutely terrible when I picked him up, My pet was obviously not well taken care of. Tufts recommended costly exploratory surgery for my dog when they knew that he had parasites causing his illness (this fact was withheld from me prior to surgery). Tufts then failed to treat the parasites, but informed me that they had. It appears he was used as a science project by inexperienced vets. My dog was just as sick from the untreated parasites whenTufts discharged him, plus weak from the inappropriate surgery. It was a terrible experience. Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. That's just bad business.
by Anonymous
January 22, 2012
Would you recommend this provider to others?
I Already Have
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
by Anonymous
June 28, 2011
Add a Review
Map and Directions
200 Westboro Road, Grafton, MA 01519