Matthew Garver, Dr.

Matthew Garver, Dr.
Animal Clinic-Southside 301 Richmond Avenue Ottumwa, IA 52501
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Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Staff is very helpful and knowledgeable.
by Lori Peercy xxx.xxx.170.226
April 18, 2020
Excellent staff and vet! Best veterinary clinic Ive ever been to!
by Roger appel xxx.xxx.6.31
November 23, 2016
Were the waiting room chairs comfortable while waiting for your pet?
Not really
Would you recommend this provider to others?
No
Was the music playing while you waited or during your visit pleasant to you?
No
Has this veterinarian ever misdiagnosed your pet?
Yes, I have lost my faith in their care
Does this provider have a good professional reputation within your community?
No
by Anonymous xxx.xxx.3.116
June 14, 2016
Love this vet and won't take my animals anywhere else. The doctors are kind and always willing to answer questions. The prices are excellent and I love that it's walk-in. I would recommend them to anyone.
by Sarah Saylor xxx.xxx.15.37
April 10, 2014
Did you feel that this veterinarian's pricing was fair?
It was some of the best pricing I have seen
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Were the kennels and holding areas clean?
Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.105.86
March 20, 2014
Did you feel that this veterinarian's pricing was fair?
It was some of the best pricing I have seen
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.15.37
January 24, 2014
They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. They were somewhat easy to reach in an emergency. They didn't answer the call at first, but did eventually call me back. I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. They always made sure that I wasn't in any pain.
by tim xxx.xxx.248.247
January 16, 2014
Are you going to visit this provider again?
Without a doubt!
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.24.171
November 18, 2013
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous xxx.xxx.242.40
July 10, 2013
We have taken our dogs there for over 12 years. Dr Roy Meyer helped my dog with a terrible cold and another time with oral mouth sores. Once my dog had a very bad nose bled on a Sunday Roy met my husband and son at the clinic and gave us medicine to help our dog. I felt like he saved his life. Aging is hard to watch in our pets. We had to take our dog in last Saturday to have him put down at the age of approximately 13. It was one of the most difficult decisions I have ever made. Roy helped us every step of the way, encouraged us and gave me a big hug when it was over. I think he is a hero. He helps us with our pets on any level that is necessary. We are very thankful for the care and concern he gave our dog.
by Anonymous xxx.xxx.30.241
May 14, 2013
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