Columbia Animal Hospital

Columbia Animal Hospital
Columbia Animal Hospital 4081 Columbia Avenue Columbia, PA 17512
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Consumer Feedback

(11 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
Excellent service. Excellent staff.
by Anonymous xxx.xxx.44.4
February 11, 2019
Caring-Compassionate-Knowledgeable
-We have taken our pets to Columbia Animal Hospital for several years. When we arrive at CAH, someone is always there to greet us and review our concerns or reasons for our visit. They talk to our dog and pet him/her, relieving any stress of the visit.
-When a technician comes to take us to the treatment room, she also shows care and compassion to us and our pet.
-Dr. Bartlett enters the room with a very warm greeting. He is very professional, knowledgeable, and compassionate. As he carefully and gently examines our dog, he thoroughly explains his diagnosis. After the exam is complete, he tells us his recommended treatment/s. If you have any questions or concerns, he takes the time to explain. If we decide not to follow up with any of his recommendations for treatment, he does not try to persuade us or criticize us for our choices. When our visit is complete, Dr. Bartlett follows us to the check out area and has something nice and/or comforting to say to us and our dog.
-If our dog needed to stay overnight, someone called to let us know how he/she was doing. Sometimes it was Dr. Bartlett himself!!!!
by Harry and Diane Denison xxx.xxx.198.56
February 09, 2015
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
Was this veterinarian friendly?
Extremely Friendly
by Anonymous xxx.xxx.123.39
June 02, 2013
I am so tired of reading negative reviews about CAH. Some of the reviews are just down right petty. This is an excellent facilty with a great dr and wonderful staff.
by Furfriend xxx.xxx.101.30
March 11, 2013
Did this provider have reasonable prices?
Yes
Was this provider's office clean?
It was satisfactory
Was this provider's office easy to locate?
Fairly Easy
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
by polylover xxx.xxx.134.16
February 08, 2013
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did you leave the animal hospital feeling satisfied with your visit?
Not satisfied, but not unhappy
Did this veterinarian answer all of your questions?
Some were answered
Did this veterinarian fully explain your pet's condition?
Yes, I had a clear understanding of my pet's condition
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
by Anonymous xxx.xxx.172.162
January 28, 2013
Very knowledgable and friendly. Went above and
Beyond to take care of my pet who was very ill.
Anytime I had a problem with her they would say
Come on over. No hesitation. I even called Dr Bartlett
On his cell phone and I was always able to talk to
Him, which is a big relief when you are worried about
Your pet and you are actually able to talk directly to your
Own vet when their office is closed. He has even come
In on Sundays to see my pet. Dr Bartlett gets an A++++
In my book. Caring and compassionate.
by Crazypetmom xxx.xxx.80.216
October 28, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.31.83
August 29, 2012
Already killed one of my dogs....over charges for everything....$186 for a broken dewclaw.....he just ripped it out with forceps and bandaged it.....I could have done that at home for free
by p.o.'d puppy parent xxx.xxx.185.110
July 23, 2012
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
July 03, 2011
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