Adult & Child Counseling & Psychiatric Center

Adult & Child Counseling & Psychiatric Center
Adult & Child Counseling & Psychiatric Center - Satellite Beach, FL 32937
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Consumer Feedback

(21 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I have been going there for years and highly recommend them. Super nice, super helpful, super kind!
by debra xxx.xxx.114.82
July 12, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.111.11
June 07, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.32.182
April 25, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.64.175
April 17, 2012
Are you going to visit this provider again?
Without a doubt!
Did this provider rush your appointment?
No
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
December 23, 2011
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
December 08, 2011
just want to add to the first reviewer's comments. the doctors are great! it is the staff that detract from the entire visit. i have been there for 3 years and the front help comes and goes and there have been 2 "ladies" (receptionists) that have had me fuming the first 5 minutes i get there. when you get to the window you say, "hi, checking in with dr. so-and-so", right? well, the first thing out of there mouth is, "what's your co-pay?" no "hello", "how are you", gee your hair looks terrific..." they want your money and then you go wait 45 minutes (or longer) for your doctor. i normally argue their policy of paying up front, but one time i paid up front. i waited for nearly an hour and finally had to leave due to a prior commitment and had to reschedule. THEY were confused as to why i was leaving...? that was not the first or only time. i also agree that for what i pay ($125 - no insurance!) the waiting room could look a lot better than a gov't clinic. billing is a nightmare. there is only one person that knows how to run the program and if she isn't there, prepare to have to wait for a phone call (i normally have to call back in order to get that phone call) or ask twice for a billing statement because the rude person at the front TELLS you you owe X amount and you know you only owe Y amount. but she believes what the computer says over what you know to be fact. if you weren't crazy when you went in, the staff will make you feel like you are before you have your seat to await the great doctors.
by kristi_de
December 07, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider prominently display their diplomas or business license?
Yes
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
November 30, 2011
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Did you spend a lot of time in the waiting room at this provider's office?
Yes, I had to reorganize my schedule
Did this provider ever take personal phone calls while in the appointment room with you?
Yes, they could have waited
by Anonymous
November 21, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this counselor answer all of your questions?
Yes
by Anonymous
July 05, 2011
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