Adult & Child Counseling & Psychiatric Center

Adult & Child Counseling & Psychiatric Center
Adult & Child Counseling & Psychiatric Center - Satellite Beach, FL 32937
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Consumer Feedback

(21 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
office staff was horrible! Embarrassed me in front of full waiting room because of insurance issues. I left in tears with my child who was the patient. I would never recommend this facility to anyone
by Andi xxx.xxx.64.15
August 20, 2014
Did this counselor provide a comfortable chair for you during your session?
Yes
Did this provider spend time asking questions and listening to you?
Yes
Were the restrooms clean at this provider's office?
Yes
Did you feel that your visit with the provider was time well spent?
Absolutely yes
Does the provider's staff treat you well?
Mostly
by Anonymous xxx.xxx.37.84
May 01, 2014
All of my questions were answered completely thoroughly. I felt like I definitely learned a lot. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I was given a polite greeting when I walked in. It was nice to be acknowledged. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for.
by Crazy gUrl xxx.xxx.174.162
December 10, 2013
It was easy to get the appointment time that worked for my schedule. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. I was confident that they were using the latest treatment methods. I was pleased with the chair they provided me during the session. It was quite comfortable, which I appreciated. I was satisfied with the progress I made with this counselor. I feel it was time well spent.
by Chris P., Indian Harbour Beach xxx.xxx.219.70
December 02, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was this provider's staff friendly?
Yes, they went above and beyond
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider's office too cold?
No, it was fine
by Michelle xxx.xxx.89.96
August 19, 2013
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
by Anonymous xxx.xxx.70.226
June 05, 2013
Does this provider promptly return your phone calls?
Yes
Was this provider's office clean?
It was satisfactory
Was this provider's staff friendly?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous xxx.xxx.41.6
April 08, 2013
Always a line to check in for the appointment and an equally long line to get another appointment when you are done..They never answer the phone and the billing/office employees should work at McDonald's..A co-worker of mine had a similar experience..They do have a great LCSW there but not worth the additional nonsense that comes with the office
by Anonymous xxx.xxx.120.168
March 25, 2013
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous xxx.xxx.65.68
March 12, 2013
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.136.121
January 21, 2013
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