Vision Center inside Wal Mart

Vision Center inside Wal Mart
Vision Center inside Wal Mart 1005 N Stratford Rd Moses Lake, WA 98837
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Consumer Feedback

(22 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Had a great experience at the Moses Lake Vision Center in Walmart. Katelyn was the best! She explained all procedures, helped me pick out glasses and was very pleasant to work with. Thank you!
by Anne xxx.xxx.57.157
June 20, 2023
Very thorough exam, Explained issues very well.
by BjS xxx.xxx.186.9
February 26, 2019
Did this provider answer all of your questions?
None of my questions were answered
Was this provider friendly?
Not at all
Was this provider's staff friendly?
Yes
Would you recommend this provider to others?
Absolutely Not
Did your provider offer a holistic approach to your experience with them?
This provider did nothing for me that made me feel like I'd want to go back.
by Anonymous xxx.xxx.165.21
October 22, 2014
I went in for an eye exam. Due to a medical condition the optometrist was unable to write a prescription for new glasses until I went to my MD and got a prescription to control eye pressure. He said to come back when I had done this and he would finish the exam and write a prescription. Just called to get an appointment. Now because they had already billed my insurance they want to bill me again even though the first exam was pointless. Oh and they don't have a real optometrist anymore so the receptionist wasn't even sure if I could get more than one appointment if necessary. Thank you for absolutely nothing. Literally.
by Lisa xxx.xxx.190.243
September 29, 2014
Both my husband and I did our eye exam here and purchased our frames here. I was disappointed at the selection of frames available. The staff was always very helpful. We both needed our initial lens changed. We purchased the super-duper, high quality Nikon, everything so we would not have scratches on the lens. It seems you can never get the lens clean, always a "film" and hard to clean. I have always rinsed them with water and then sprayed with lens cleaner and wiped with the micro cloth they sell. I still have scratches. Not the fault of the staff, but I believe fault of the company they use. My husband's lens falls out all the time. We went back and they did put in. After a couple of times, we just put them back in. We will not purchase eye wear here again. Love the staff and very nice however!
by kris xxx.xxx.61.174
April 29, 2014
Does this optometrist offer glasses repairs or adjustments?
Yes, they always help me out
Would you recommend this optometrist to others?
Yes
Did this provider have reasonable prices?
Absolutely!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
by Anonymous xxx.xxx.226.247
February 14, 2014
Did this provider answer all of your questions?
Some were answered
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider have helpful information available online?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office clean?
It was satisfactory
by Anonymous xxx.xxx.77.4
August 01, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
by Anonymous xxx.xxx.38.230
July 29, 2013
I called for an appointment and was scheduled right away. Dr. Randall has a very nice personality and is very knowledgeable. He explained all the test. After my eye exam, Jackie, the Optician showed my all the frames from which I could choose--from $49 to $200. Great selection. She was good at picking frames that would fit my face and lenses the best. For instance, I have very thick lenses (BAD eyes!) and she suggested smaller frames so the glasses wouldn't be so heavy. She told me she has over 30 years experience helping patients with glass wear, so I felt confident with what we both picked out. I would recommend WalMart Vision Center to my friends--even though I kind of am a WalMart snob! ;^)
by Anonymous xxx.xxx.24.16
March 28, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.209.3
July 20, 2012
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