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The Cottages of Port Richey

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The Cottages of Port Richey
The Cottages of Port Richey
(21 Reviews)
Office

(727) 845-0527

 5905 Pinehill Road Port Richey, FL 34668
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Consumer Feedback

(21 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
The staff was truly one of the best staffs I've ever seen. They genuinely care about everyone who visits. I can't stop telling people about this place. I couldn't have had a better experience. I noticed their credentials hanging on the wall immediately when I walked in. It made me feel even more comfortable and secure that I was at a qualified place. The staff is great about turning their phones off when they come into work. Their full attention is always on the patients. Their building was very easy to locate. I didn't have any trouble finding it at all.My Grandma is the happiest she has even been, The food is awesome, everything is made from scratch, you can feel the staff really care , its a family feeling, grams happy!!! thank you!!
by michigander xxx.xxx.43.136
June 14, 2014
How would you compare this senior care facility to other senior care facilities you have visited?
The worst I have seen
Was this senior care facility clean?
It could have used some cleaning
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
by anonymous xxx.xxx.55.60
June 01, 2014
Would you refer a friend or family member to this senior care facility?
Yes
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.71.90
March 31, 2014
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider have reasonable prices?
Yes
Did this caretaker use current and safe equipment?
Yes
Does this facility offer a wide variety of meal plans for your loved one?
Yes, they had enough meal plans to choose from
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.197.90
February 03, 2014
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does the medical staff at this facility include family members in important health decisions?
Absolutely, I'm always notified immediately of every important health decision
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Do you feel that the staff at this facility enjoy caring for your loved one?
Yes! The staff members absolutely love what they do
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.154.162
September 20, 2013
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you feel safe in this provider's care?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider use excessive foul language?
No
by Linda Carpenter xxx.xxx.46.196
September 12, 2013
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Did this provider answer all of your questions?
Some were answered
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
by Anonymous xxx.xxx.55.60
August 24, 2013
Did this facility immediately make your loved one feel welcome?
Yes, my loved one was welcomed right away
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider rush your appointment?
No
Does this provider promptly return your phone calls?
Yes
Was this provider's office easy to locate?
I got lost, but eventually found it
by Anonymous xxx.xxx.58.122
July 31, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Did you notice an odor when you arrived at this facility?
No, I didn't notice an odor
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.185.105
June 13, 2013
Was this provider's office easy to locate?
Only with clear directions
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
by Anonymous xxx.xxx.55.60
April 04, 2013
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Map and Directions
5905 Pinehill Road, Port Richey, FL 34668
Website http://www.cottagesofportrichey.com/
Primary Specialty

Assisted Living Homes

Practice The Cottages of Port Richey
Gender Female