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Harper & Associates

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Harper & Associates
Harper & Associates
(25 Reviews)
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13 E 2nd St Frederick, MD 21701
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Consumer Feedback

(25 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Went many years ago, maybe things are better now. Difficult to talk to. Confused information I gave about my sister with details about me. Spoke over me and more than I did. When talking about my father she said "men are always trouble because of that thing between their legs". I didn't feel heard and felt very uncomfortable the whole time.
by Brittany xxx.xxx.194.101
June 20, 2021
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Was this provider's office too cold?
Yes, I was freezing
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Was this psychologist late to your appointments?
Yes, it ruined my schedule for the entire day
by BettyB xxx.xxx.214.133
September 11, 2013
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this psychologist promptly return your phone calls?
Yes
Was the waiting area spacious?
No, but I can always find a seat
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
by Anonymous xxx.xxx.239.155
March 27, 2013
I love the offices - they're in a slightly dilapidated brownstone in downtown Frederick, there's a great aura.

My therapist didn't live up to the building. After it became clear that we had certain serious differences in opinion that made it unproductive to work together, I decided to stop seeing him. He then made threats against me, highly biased and unprofessional, basically that he'd say I was unfit if asked and that I was crazy.

A while after this, my insurance provider and I were doing paperwork and submitted a request to the offices for the records they had on me, to put in my file. Harper & Associates never responded, and I never got my records.

To be fair, I only saw one person, and someone I know regularly sees someone else there, and loves them. My experience happened to be terrible. I am a rather challenging patient, but there's really no excuse for the way in which he responded.
by not -that- crazy xxx.xxx.209.25
February 18, 2013
Was it easy to make an appointment with this psychologist?
Yes
Has this provider ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
Was this provider's staff friendly?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.145.106
November 28, 2012
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Are you going to visit this provider again?
If I need to, I'll return
Does this psychologist remember you and your circumstances at every appointment?
Yes
Does this psychologist promptly return your phone calls?
Yes
by Anonymous xxx.xxx.4.207
November 21, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Was this provider's office easy to locate?
Only with clear directions
Are you going to visit this provider again?
Sure
by Rufus xxx.xxx.239.221
July 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.37.89
July 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.204.81
June 05, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.253.9
May 31, 2012
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Map and Directions
13 E 2nd St, Frederick, MD 21701