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Dunnellon Animal Hospital - Dr Paul Mack D V M

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Dunnellon Animal Hospital - Dr Paul Mack D V M
Dunnellon Animal Hospital - Dr Paul Mack D V M
(11 Reviews)
> Get Phone Number & Directions
2238 West Dunnellon Road Dunnellon, FL 34433
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Consumer Feedback

(11 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
No happy with Dunnellon Animal Hospital today. Our dogs have been patients here for more than three years. Yesterday I took my female to be spayed, dropped her off a little after 8 am and by 2pm my husband called to check on her as we hadn't received a call yet. He was told she's doing fine..... I called just before 4pm and was told they were about to take her in for the procedure. I was furious. My dog had no food or water since 6pm the day before. My husband called and was told they had 17 surgeries scheduled that day and an emergency.
That is Poor scheduling. Someone should have called to reschedule or something. They have a 25$ off this month on spaying and are apparently trying to make up for it by overbooking procedures. This increases risk of mistakes having so many in one day. Shame on them. And then still tried to sell me the heartgard and nexgard.... anything for a buck. To hell with caring for the dog as long as they make their dollar!
by Debbie xxx.xxx.62.114
March 04, 2017
We've been going here for 10 years with no complaints at all. Our dogs had all the care and love possible. Now that Dr. Mack has sold the business and Dr. Hendricks has moved on, the business is nothing more than an over booked understaffed less than run of the mill veterinary hospital, with no compassion for the animals. We're never going back. Our dogs mean much more to us than taking chances with their health.
by Susan xxx.xxx.81.47
January 03, 2016
Like very much!
by Dee xxx.xxx.168.219
March 29, 2015
I am not so happy with Dunnellon Animal Hospital. To make a long story short after my dog passed away I made and several calls and e-mails to the hospital they still keep sending me e-mails to bring him in for his past due check up! He passed away 2 weeks after having surgery at the Dunnellon Animal Hospital. I do not blame them for his passing; however; I feel I was given poor advise on surgery for a dog 15 years old. I think they are to blame for his poor quality of life after the surgery until his death. I called to speak to a manager regarding this and m phone call has not been returned.
by Phyllis Jacobs Booth xxx.xxx.67.16
January 14, 2015
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did this provider have reasonable prices?
Yes
Did this veterinarian prominently display their diplomas or business license?
Yes
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Buglady xxx.xxx.200.34
February 06, 2014
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Is this veterinarian easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous xxx.xxx.80.44
September 06, 2013
Our pets have been patients at Dunn Animal Hospital since Dr Mack took over, back when he was the only doctor & the practice was small.
The staff has always been professional , friendly, & helpful.
My wife & I recommend DAH whenver someonme asks .
by Gene C xxx.xxx.56.149
January 17, 2013
Did this provider listen to your input and concerns?
Yes
by Anonymous xxx.xxx.184.122
October 31, 2012
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous xxx.xxx.80.44
October 30, 2012
When our 12 y.o. cat suddenly was in great pain and his rear legs were paralyzed, we called Dunnellon Animal Hospital because the vet we'd been going to didn't respond after office hours. It was 11:00 PM.and Dr. Witte was on call He was fantastic. He was quite sure what had happened and met us at the office within 15 minutes. His earlier diagnosis was confirmed, cardiomyopathy. He did everything to relieve Nick's pain and contacted a specialty vet in Tampa to see if there was anything further that could be done. It was decided to keep Nick sedated until morning and evaluate the situation then. He was monitored hourly by the office TV network. Sadly, Nick died early the next morning. Dr. Witte provided compassionate and highly professional care. We continue to use the services of the Dunnellon Animal Hospital and are very happy with the service we receive.
by Bill C xxx.xxx.149.49
July 09, 2012
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Map and Directions
2238 West Dunnellon Road, Dunnellon, FL 34433