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VCA Panther Lake Animal Hospital

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VCA Panther Lake Animal Hospital
VCA Panther Lake Animal Hospital
(10 Reviews)
> Get Phone Number & Directions
1115 South 348th Street Federal Way, WA 98003
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
I needed medical records for my dog but the website doesn't work. The email would not send. Now my poor dog will probably have to have all her shots over again. Contact information should be correct and more easily available.
by Paulette xxx.xxx.124.99
March 01, 2021
Very poor communication. My daughter gave her name & phone number when she made the appointment. She said it was very confusing when they gave her the costs over the phone & rushed. They called my phone number twice while she was there for the appointment. She and I both discussed the treatment options and costs. My daughter also discussed the treatment options and decided not to go with the ear treatment, but was charged for & sent home the medicine anyways. I called back about this as my daughter has very limited funds and was told that "we" had a miscommunication. Costs have more than doubled since they changed name of place. Will find somewhere else to take our pets in the future. Daughter also said the front desk person seemed to have an attitude for some reason.
by Nancy xxx.xxx.235.106
November 16, 2020
Were the waiting room chairs comfortable while waiting for your pet?
Extremely comfortable; I could have fallen asleep
Would you recommend this provider to others?
I Already Have
Was the office accommodating when booking an appointment?
Great
Was the noise level reasonable in this provider's office?
Reasonable
Was this provider compassionate to you and your situation?
Yes
by Anonymous xxx.xxx.186.11
August 08, 2014
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Did you experience the veterinarian using offensive or foul language?
Not at all! They are always respectful and courteous
Would you recommend this provider to someone who asks for a referral?
Yes
Did this provider give the impression that they cared about your concerns?
Yes
by Anonymous xxx.xxx.5.233
April 21, 2014
Was this veterinarian's staff friendly?
Yes
Did your pet experience unnecessary pain during your visit?
No
Did this veterinarian rush your appointment?
No
Did this veterinarian seem up-to-date with the current advancements in their field?
Yes
Was this veterinarian's office clean?
Yes everything was neat and sterile
by Humphrey xxx.xxx.61.200
March 12, 2014
terrible service. staff did not seem to like each other or where they worked. one gal had an attitude and di not seem to care how long people waited to be seen.
Waited almost an hour before being called into the exam room, after being told it would be 15 or 20 minutes.
waited another 20 minutes in the room, nobody came in so we checked with the front desk. We were told it would be a few minutes. ten minutes later, checked again and the gal with the attitude said, the doctor went to lunch and I don't know when she will be back!
Wonder how long they would have let us sit there!!!
We will NEVER go back and will tell everyone about our experience!!!
by Anonymous xxx.xxx.219.97
July 05, 2013
Was this provider late to your appointments?
No, they were on time
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this veterinarian thoroughly explain the risks and benefits of your pet's treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this veterinarian friendly?
Yes
by Anonymous xxx.xxx.87.139
June 12, 2013
Did this veterinarian listen to your input and concerns?
Absolutely! They always listen carefully to what I have to say!
Was this veterinarian's staff friendly?
Yes, they went above and beyond
Were you able to relax during your appointment?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Were you able to get answers to simple questions from this veterinarian without scheduling an appointment?
Yes
by Anonymous xxx.xxx.181.59
March 24, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Was this veterinarian friendly?
Yes
Was this provider's staff friendly?
Yes
Were you confident that your pet was safe in this veterinarian's care?
Yes
by Anonymous xxx.xxx.215.137
December 21, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.60.56
September 15, 2012
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Map and Directions
1115 South 348th Street, Federal Way, WA 98003