Child & Family Guidance Center

Child & Family Guidance Center
Child & Family Guidance Center 1035 Military Parkway Mesquite, TX 75149
Add a Review

Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Did this counselor provide a comfortable chair for you during the session?
Extremely comfortable; I could have fallen asleep
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
Does this provider return your phone calls?
Promptly
Do you feel confident that this provider will work with you until a solution is reached?
Definitely
Did this counselor answer all of your questions?
Yes
by Anonymous xxx.xxx.120.20
March 11, 2014
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
by Anonymous xxx.xxx.254.126
September 18, 2013
Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it.
by Moe xxx.xxx.86.172
August 05, 2013
Did this counselor provide a comfortable chair for you during the session?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider promise services he/she couldn't provide?
A few, but not too many
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did you experience unnecessary pain during your visit?
No
by shunda xxx.xxx.96.33
January 16, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.80.213
August 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.91.160
May 02, 2012
They answered most of my questions but I could have used more information. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was very easy to locate. I didn't have any trouble finding it at all. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. My only problem is if you miss your appoinment you have to wait another month for your next appointment.
by wanda xxx.xxx.40.49
March 01, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Did this counselor provide a comfortable chair for you during the session?
They were average
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
November 01, 2011
Were you able to relax during your appointment?
Yes
by Anonymous
October 17, 2011
They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. The waiting room here is spacious. They strive to maintain a professional appearance and look their best at all times.
by Linda Jones
September 28, 2011
Add a Review