Madison Avenue Psychological Services - North Kansas City

Madison Avenue Psychological Services - North Kansas City
Madison Avenue Psychological Services - North Kansas City 5775 Northwest 64th Terrace Kansas City, MO 64151
Add a Review

Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Jennifer Newcomer was by far the best therapist I have ever had, and I have tried several over the years. She was real, down to earth, helpful, had common sense, actually gave me useful advice, and showed me how to apply the skills I learned. I felt like she actually cared about my well being. She listened to me and understood how I was feeling. I would highly recommend her. I felt a lot better after going to her.
by Jennifer Newcomer xxx.xxx.212.231
February 19, 2015
Our marriage counselor/psychologist dumped us as a couple after two visits and said he would only see us individually. He said we were dysfunctional and confusing and asked the wife if she knew she was a very big part of the problem. I feel very insulted, and stupid, because I knew we probably needed someone with more education, finesse, experience and IQ. He was afraid to demean the man, but was quick to insult the woman. No wonder he has only been married once and for only five years. At 71 years old probably why he's still working, he picks the easy cases and dumps the complicated ones. Lord knows he's not in it to help people.
by Happy to help xxx.xxx.87.113
December 16, 2014
How was the noise level in this provider's facility?
Peaceful
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Samantha xxx.xxx.16.205
February 10, 2014
Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They are extremely reliable. They dress so professionally here.
by Client xxx.xxx.1.48
February 21, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by MorningStar xxx.xxx.236.92
November 22, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.122.100
September 05, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.38.201
September 05, 2012
I visited the office in Overland Park and was less than impressed. They have offices all over KC and one in Lawrence so its a chain. If you want a personal counseling experience avoid this place. The therapist looked tired and uninterested. Twice I had to repeat myself because she said she wasn't following me. I never went back.
by CSM xxx.xxx.216.226
July 24, 2012
They have really great customer service here. They always put their customers first, regardless of the situation. I got an appointment quickly. I've never had to wait too long. They never left me for an extended period of time and I never felt ignored. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all.
by Bri
October 11, 2011
Are you going to visit this provider again?
If I need to, I'll return
Did this provider ever take personal phone calls while in the appointment room with you?
The phone rang a lot and it was really annoying
by Anonymous
August 04, 2011
Add a Review