Thomas Gilberts, MD

Thomas Gilberts, MD
Sunset Medspa 17200 NW Corridor Ct., Suite 105 Beaverton, OR 97006
Add a Review

Consumer Feedback

(7 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
2 star average for Staff
Recommended
3 star average for Recommended
Did you feel more relaxed after visiting this spa?
Not at all! I was more stressed when I left
Was your beautician at this spa friendly and talkative?
Not at all! They were very harsh and rude
Did this provider show attention to detail?
No
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were the restrooms well-stocked at this provider's office?
Ok
by Anonymous xxx.xxx.172.179
May 07, 2014
I didn't experience any unnecessary pain during my visit.. I wasn't greeted at all when I walked in the door. No one seemed to notice or care that I was there. I do not agree with the way they do business here. They are not customer oriented. The doctor is very kind and friendly, but the staff didn't seem to know a whole lot about the company and could be heard talking about the manager's constant changing of policy Every time I asked a question, they would say they didn't know, sometimes the offered to refer me to someone else, but I was never contacted back with a response. It was very frustrating. However, I did have the most wonderful facial of my life there, with Laurie or Laura. I may have forgotten her name, but I won't ever forget what an amazing experience it was. Despite the other issues, I will go back just to have facials with that wonderful technician. Perhaps after their remodeling is finished, things will be less chaotic.
by galonthego xxx.xxx.48.141
March 24, 2013
Was the waiting area spacious?
Yes, extremely spacious
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Heather xxx.xxx.214.119
March 02, 2013
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was the waiting area spacious?
Yes, extremely spacious
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Betty xxx.xxx.214.119
October 17, 2012
They never take that extra step to make me feel special. I haven't ever felt that they care enough to get to know me and that I'm almost an irritation. It is impossible to get an appointment at their office. They are always booked and have a long waiting list. One thing that's been so annoying about , is that they always end up messing up my appointments. I'm usually not even notified that they're going to postpone it until less than an hour before my scheduled appointment.
by Pam xxx.xxx.234.192
October 10, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
by Ashley xxx.xxx.22.147
May 10, 2012
Are you going to visit this provider again?
Without a doubt!
Would you recommend this provider to others?
I Already Have
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
April 21, 2011
Add a Review