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James Cutler, DPM

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James Cutler, DPM
Mountain River Foot and Ankle Care
(46 Reviews)
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76 E 1st S Rexburg, ID 83440
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Consumer Feedback

(46 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you experience unnecessary pain during your visit?
No
Would you recommend this podiatrist to others?
Yes
by Holman xxx.xxx.169.190
January 29, 2014
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Penny xxx.xxx.47.9
November 21, 2013
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Carla Zundel xxx.xxx.19.102
November 07, 2013
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.38.197
November 06, 2013
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Cassandra Eborn xxx.xxx.20.28
October 09, 2013
Did you feel safe in this provider's care?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Becky xxx.xxx.39.225
August 29, 2013
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you feel safe in this provider's care?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous xxx.xxx.10.214
August 26, 2013
Does this podiatrist use current and safe equipment?
No; the equipment needs to be updated
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous xxx.xxx.95.254
August 21, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Were you able to relax during your appointment?
Yes, I was completely at ease
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.180.58
August 20, 2013
I was nervous to be seeing a specialist. It was my first time and the staff and Dr. Cutler helped me to feel at ease and comfortable. They are so nice and I knew that I was in the best hands. Dr. Cutler spoke with me and made sure that I was okay as he was doing a pretty painful procedure. Once my foot was numb I could not feel a thing and the procedure went fast. I could tell that he cared about the pain that I had been experiencing and he has truly helped me. I would definitely recommend Dr. Cutler and the business that they provide.
by Anonymous xxx.xxx.16.193
May 08, 2013
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Map and Directions
76 E 1st S, Rexburg, ID 83440