James Cutler, DPM

James Cutler, DPM
Mountain River Foot and Ankle Care 76 E 1st S Rexburg, ID 83440
Add a Review

Consumer Feedback

(46 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
I was amazed at how wonderfully they treated each of their staff members. It's a family business, and it made everyone made me feel very comfortable. They were so appreciative and thankful. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed.
by T. xxx.xxx.39.97
March 01, 2013
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Would you recommend this podiatrist to others?
I Already Have
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by James xxx.xxx.168.41
February 26, 2013
Dr. Cutler and his staff were very friendly, professional, and attentive. His office was easy to locate and had a nice, comfortable atmosphere. The technology used was the most modern that I have experienced in the past 5 years of many doctor visits to other doctors in his specialty. Dr. Cutler was very informative and explained options to consider. He had a way of teaching me about my foot/ankle conditons that helped me to understand my condition better. I am most appreciative of my consultation with him.
by Dave Klingler xxx.xxx.66.239
February 19, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Were you able to relax during your appointment?
Yes
by Shantay Sellards xxx.xxx.23.40
February 17, 2013
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Are you going to visit this provider again?
Without a doubt!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did you feel safe in this provider's care?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
by Ed Tolman xxx.xxx.152.3
February 12, 2013
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Would you recommend this podiatrist to others?
I Already Have
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Pat xxx.xxx.168.41
February 08, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Brook xxx.xxx.38.1
February 06, 2013
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider offer any coupons, discounts or promotions?
Yes
by Meg xxx.xxx.191.102
February 06, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Would you recommend this podiatrist to others?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.135.83
February 06, 2013
Would you recommend this podiatrist to others?
Absolutely Not
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by kmoyle xxx.xxx.96.47
February 02, 2013
Add a Review