James Cutler, DPM

James Cutler, DPM
Mountain River Foot and Ankle Care 76 E 1st S Rexburg, ID 83440
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Consumer Feedback

(46 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
I had a bunionectomy lapidus joint fusion surgery done in 2014 and it has destroyed me life. The surgery went well enough besides lasting double the amount of time and Dr Cutler breaking off a guide wire in my foot that he didn't tell me about till for 2 months. I had a terrible infection and my foot was swollen to double it's original size. He did nothing to treat this infection. My joint didn't fuse so i had to go in for another surgery to fix the crap he did to me.
by Jaclyn xxx.xxx.2.82
March 01, 2016
Great. Very conscientious, truly cares about his patients. Very highly trained in latest techniques and has the latest equipment. Great on follow ups and phone calls. No better podiatrist in my opinion.
by Tom Monroe xxx.xxx.34.8
January 26, 2015
Did this provider's staff seem to respect him/her?
Definitely! The staff spoke very highly of this provider and it was clear that they held them in a position of high respect.
Did this Provider let you know upfront what the approximate cost of the services would be?
Absolutely
Was this provider compassionate to you and your situation?
Yes
Did this provider show attention to detail?
Absolutely
Did this provider seem well-trained and experienced?
Absolutely
by Anonymous xxx.xxx.172.124
August 07, 2014
Does this provider return your phone calls?
Promptly
Do you think that the provider's staff are well trained?
Yes
Would you recommend this provider to someone who asks for a referral?
Yes
Did a staff member acknowledge or greet you when you entered?
Definitely
Is this provider easy to reach in an emergency?
Absolutely
by Anonymous xxx.xxx.128.117
August 01, 2014
Dr. Cutler & staff are amazing. He is always available 24/7 & cares about his patients & care. After my surgery back in Oct 2014. He called & checked on me personally & then I ended up calling him after hours in the middle of the night & he was calling/texting me every half hour then in the middle of the night decided it was time for me to go into his office to find out what going on & checked on me daily after that to make sure things were under control. It's been 9 months & I still check in with Dr. Cutler either by phone & I don't ever hesitate to schedule an appointment to see him. Were both on the same page about my surgery/treatment & care & i'm greatful for him. He is the only Dr. I will go to for Foot/Ankle care. Highly recommended.
by Cassandra Eborn xxx.xxx.120.17
July 29, 2014
I was scheduled for surgery with a different doctor and I was not confident about it. I chose Dr. Cutler for a second opinion. He was more through examining my feet and problem. It was determined that with inserts I could probably reduce my foot problems significantly. Actually, there were two different surgeries my first dr. wanted to perform. Dr. Cutler assured me I did not need the second surgery as I was suffering from a tendon problem. I feel with corrective foot support that I will be fine. I appreciate Dr. Cutler preventing me from going through unnecessary surgery and pain. :) Thank you Dr. Cutler! You are my new foot doctor! xx
by Loretta D. xxx.xxx.161.116
July 28, 2014
It took this fine Dr. but 1 hour to correctly diagnose pain issues regarding both feet I had to deal with for a number of YEARS. Both his expertise and knowledgeable staff helped this Florida resident remain relatively pain free for about 3 months now. Imagine being in shoes 1 to 1 and half sizes too small for as long as I can remember. Now feeling great and back on a treadmill after a 5 year layoff. Dr. Cutller has renewed my life. Cannot thank he and his wonderful staff enough. Respectively Paul Duberek.....p.s. to think I had foot injections elsewhere for pain a week before my visit to his office. THANKS again P.T.D.
by Paul T. DUBEREK xxx.xxx.181.25
July 26, 2014
My visit with Dr. Cutler was appropriate. Both he and his staff is approachable and friendly. Dr. Cutler was thorough in his evaluation, and it appeared that he knew exactly what was needed for the treatment of my new diagnosis. He was approachable and answered my questions and concerns. I plan on continuing in Dr. Cutler's care. I haven't had long-term or extensive treatment from him, but I believe I will be pleased and helped by his knowledge and care.
by Lindalynn xxx.xxx.34.114
July 10, 2014
Were handicap accommodations well done?
Yes
Did the waiting room furniture appear to be clean?
Yes
Was this provider compassionate to you and your situation?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Definitely
Does this provider maintain a professional appearance?
Absolutely
by Gladys xxx.xxx.78.111
April 11, 2014
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Did you feel safe in this provider's care?
No, I was scared
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.157.237
January 30, 2014
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