Patientce The staff is exceptional in friendliness, knowledge,patient, helpful, etc. Dr Segal takes time to explain and answer all my questions.he did my cataract surgery and took away my fears. My vision wasn't as clear as I would hoped. Then I had some post op reactions to the eye drops. It's taken 3 years to overcome some problems and enjoy my new vision. Thanks to Dr Segal and his staff for helping me through this. I consider myself a 'challenge patient' due to my history of polio, health problems, and I appreciate all of you very much.Being on. WALKER is a challenge in itself.