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Collins Medical Associates Internal Medicine - Avon

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Collins Medical Associates Internal Medicine - Avon
Collins Medical Associates Internal Medicine - Avon
(36 Reviews)
Office

(860) 677-2668

 35 Nod Rd, Ste 201, Avon, CT 06001

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Consumer Feedback

(36 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Dr Grafals has always been very thorough in every way. She listens and explains. There can sometimes be a bit of a delay in follow up, maybe because she does seem to have a lot of staff changes. However, even with staff changes, the office seems to run pretty smoothly. I have happily recommended Dr Grafals to friends and family.
by Carol Gantner xxx.xxx.94.221
September 12, 2016
I have a family member who has been coming here for years. As the previous person stated, there has been an alarming amount of turnover at this office. Don't bother making an 8:00am appointment cause Dr. Grafals doesn't bother showing up until closer to 9:00. Even if you call ahead just to pick something up, expect to wait at least 30 minutes. We've never waited less than 45 minutes to be seen here even though we've made regular appointments. When Dr. Grafals does finally see you, expect her visit to last less than 10 minutes. I would not recommend this office to anyone.
by Manny xxx.xxx.76.65
October 07, 2015
There seems to be a lot of turn over with support staff in this office. I should not have to call 10 times over the course of two days to follow-up on a prescription renewal request. I'm now still waiting for the approval, have run out of the med. and still no response from the office. I've been without the med for 4 days. My original request for renewal was placed well in advanced online and apparently they were switching to a new computer system. That's understandable, but now It's gone beyond acceptable. Someone else besides the doctor needs to be able to approval renewals and emergency prescription requests in a timely manner.
by Disorganized office xxx.xxx.12.146
August 25, 2015
Dr. Grafals is very knowledgeable and pleasant. I have been going to her for many years and would highly recommend her. She takes time to answer all questions, and is very thorough, which is a very welcome practice these days!
by anna xxx.xxx.32.35
June 22, 2015
Was this provider late to your appointments?
No, they were on time
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.105.241
January 26, 2014
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.96.6
September 16, 2013
Did this provider rush your appointment?
Not too much, but somewhat
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous xxx.xxx.9.215
September 01, 2013
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
Does this provider remember you by name?
No, and they don't make an effort to even try
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
by Anonymous xxx.xxx.87.183
March 24, 2013
Does this provider treat their staff well?
Yes, they treat their staff with respect
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.204.156
March 23, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by j xxx.xxx.30.154
January 09, 2013
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Map and Directions
35 Nod Rd, Ste 201,, Avon, CT 06001
Website https://www.collinsmedicaldoctors.com/
Primary Specialty

Doctor

Practice Collins Medical Associates Internal Medicine - Avon
Business Hours
Monday:9:00 AM - 4:00 PM
Tuesday:9:00 AM - 4:00 PM
Wednesday:9:00 AM - 4:00 PM
Thursday:9:00 AM - 4:00 PM
Friday:9:00 AM - 4:00 PM
Saturday:Closed
Sunday:Closed