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Michael Istfan, MD

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John William Byrd, MD

Charleston, WV

Thomas Howard, MD

Charleston, WV
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Michael Istfan, MD
(6 Reviews)
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500 Donnally St Charleston, WV 25301
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
4 star average for Recommended
I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. They had a few different appointment times available but none were perfect for my schedule. I wasn't impressed at all with how they handled their practice. I definitely won't be recommending them to any of my friends or family members. I was diagnosed years ago with Lupus but couldn't afford a Rheumy. I do not really want that diagnosis and well, I didn't get it with Istfan. Unfortunately, the only diagnosis or even suggestion was that "some people have easily hurt tendon's". ( and I had a vitamin D deficiency.) He never addressed why I had 86-88 SED rate for many years, positive ANA for three years prior and more symptoms and signs including sometimes intense pain and disability. He just didn't seem much interested. I don't really want to have Lupus, but I know I don't just have normal tendons and joints, not by a long shot. I want help, but I won't find it here.
by Frustrated
January 24, 2012
Does this rheumatologist give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Would you recommend this rheumatologist to others?
I Already Have
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
October 30, 2011
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider thoroughly explain the dosage, scheduling, and side effects of your medication?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Is this rheumatologist easy to reach in an emergency?
Somewhat, they eventually called me back
by Anonymous
July 15, 2011
Were the waiting room chairs comfortable at this rheumatologist's office?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this rheumatologist use current and safe equipment?
Yes, the equipment is very advanced!
by Anonymous
June 07, 2011
How would you compare this rheumatologist to others in his/her field that you have visited?
Among the best I have seen
Does this provider use current and safe equipment?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
April 26, 2011
I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. The staff went above and beyond what I ever expected them to. They were so warm and friendly. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional.
by Jo Clendenin
March 14, 2011
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Map and Directions
500 Donnally St, Charleston, WV 25301